Lightroom: Doesn't recognize Google Pixel camera data for video files

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  • Problem
  • Updated 1 year ago
  • (Edited)
I'm not sure what metadata comes with the Google Pixel MP4 files, but Lightroom just shows the video as coming from "unknown camera." It gets the metadata from other phones just fine and the photo metadata from the Google Pixel fine. This is particularly bothersome to me because of a persistent timestamp problem with Google Pixel video (Dropbox-related, I believe, but I have to fix it in Lightroom).

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Stephen Shankland

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  • annoyed

Posted 1 year ago

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Kanheiya Agrawal, Employee

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Hi Stephen,
Thank you for reporting this issue. 
I have checked the exif data of video taken by Google pixel camera and it seems android is not writing exif information such as make and model in the video file.So Lightroom is unable to pick the actual camera name.Its a bug from google side.
Please raise this bug to google (https://issuetracker.google.com/).

-Kanheiya
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Thanks Stephen, I'm checking in with one of my buddies over at Google. We'll see if we can sort it out.
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John Nack

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Your buddy is kind of useless. (I know: he's me. :-)) But let me see what I can find out. Thanks for the heads-up, guys.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Thanks buddy!
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Stephen Shankland

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Let me know if you want a sample file.
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Stephen Shankland

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Hmmm. I wonder if the not-writing-EXIF information is related to my timestamp problem. Maybe they don't write UTC offset, just UTC or something...
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Thanks. There are some folks on the team with that device but I'm not one of them. I've also reached out them. I'll let you need if I need a file or additional info.