LR does NOT tether my NIKON D5300

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  • Updated 4 years ago
Tethering does NOT work on a Nikon D5300. I posted in Lightroom forum 10 days ago, no replies. Apparently, Adobe support does NOT read this forum, and they only support telephone or chat on "install" problems and then only if it's the cloud version. I did find this statement in the help section "If possible, try another application, such as your camera manufacturer's software, to capture photos from the tethered camera. If using another application works, contact Adobe tech support with the following information:

Your operating system information. To find it, in Lightroom, choose Help > System Info.
The version of Lightroom you're using. To find it, choose Lightroom > About Adobe Photoshop Lightroom 5, 4, or 3 (Mac OS) or Help > About Adobe Photoshop Lightroom 5, 4, or 3 (Windows).
The camera's make and model.
The camera's firmware version.
The location on your hard disk where Lightroom, your catalog, and the images you're importing via tethered shooting are stored." so here goes (again) here. I use win7, my version of LR is 5.6, my camera is a Nikon D5300, my cameras firmware version is (with out looking again) 1.0 since there are NO updates from Nikon,the location for all of the files is on my C: drive (well with the exception of the imported tethered files since it can't find the camera). I have used a freeware program digiCamControl and it tethers my D5300 and my old D70s with out issue.
BUT, one of the reasons I bought Lightroom was to use it tethered and apply corrections in one program! BTW this is the most obtuse customer support I have ever seen in my 30+ years in IT.
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Mike Botkin

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  • FRUSTRATED!!!

Posted 4 years ago

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Mike Botkin

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BUMP! ONE WEEK NO REPLY!
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Rikk Flohr, Champion

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Reading your original post, it appears you have been through this document?: http://helpx.adobe.com/lightroom/kb/t...

Describe what happens:

Camera isn't recognized? is what I am guessing reading your post.

Does Windows show your camera as a device when connected?
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Mike Botkin

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Yes I have been through the document. I think that it where the text came from regarding contacting Adobe support. And yes Windows shows the camera as connected.