Lightroom mobile: Does not load previews despite being stored locally

  • 2
  • Problem
  • Updated 3 months ago
  • Not a Problem
  • (Edited)
On iPad, LR does not display some previews despite having them stored locally and being able to edit them.
Photo of Antoine Hlmn

Antoine Hlmn

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Posted 3 months ago

  • 2
Photo of Rikk Flohr

Rikk Flohr, Official Rep

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Antoine, 

That seems unexpected. If you go to your Adobe account at http://lightroom.adobe.com and view the same album there, do you see previews in the web browser? 
Photo of Antoine Hlmn

Antoine Hlmn

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In web, everything is fine.

I found how to “solve” the bug: disable local storage (in every album!), clear cache and the, download again.
Quite a pain with a big collection but does the job
Photo of Rikk Flohr

Rikk Flohr, Official Rep

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The problem has not returned?
Photo of Antoine Hlmn

Antoine Hlmn

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Difficult to say on a big catalog...

I’ve seen it again another time, re-synced and now it -seems- to be ok.

At least one thing: it does not seem to be relate to particular pictures, it looks rather random. And it is not related to the proxy’s in the cloud, it is an app (iPad) related bug.