Lightroom Classic: Develop Module problem with GPU accelerator and Radeon R9 driver

  • 2
  • Problem
  • Updated 7 days ago
  • (Edited)

I was using the latest AMD driver 18.2.1 and updated LR Classic to the latest version. Started LR and experienced a problem viewing images in the Develop Module with GPU Accelerator on. Turning it OFF solves the problem but slows down LR.

Researched the forum and found a post that apparently addressed the problem in a previous LR version. The recommendation was to use the 17.7.1 Radeon driver.

I uninstalled 18.2.1 and did a clean install of 17.7.1. Rebooted Windows, started LR and the same problem persists with GPU accelerator on.

Researched the forum again and found another post recommending that "Wait for Vertical Refresh" be tuned On....Reboot...and then Turn Off....restart LR.  Tried this and the problem viewing images in LR Develop module persists.

Could an Adobe engineer recommend a solution that actually fixes the problem without disabling the GPU accelerator. This problem has been a trend through multiple iterations of LR and it would be nice if Adobe can issue a patch to fix this bug.

Thank you.




Lightroom Classic version: 7.2 [ 1156743 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 7  - Ultimate Edition
Version: 6.1.7601
Application architecture: x64
System architecture: x64
Logical processor count: 4
Processor speed: 2.4 GHz
Built-in memory: 8191.0 MB
Real memory available to Lightroom: 8191.0 MB
Real memory used by Lightroom: 631.4 MB (7.7%)
Virtual memory used by Lightroom: 710.6 MB
GDI objects count: 781
USER objects count: 2346
Process handles count: 3186
Memory cache size: 202.8MB
Internal Camera Raw revision: 894
Maximum thread count used by Camera Raw: 3
Camera Raw SIMD optimization: SSE2
Camera Raw virtual memory: 79MB / 4095MB (1%)
Camera Raw real memory: 85MB / 8191MB (1%)
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 1920x1200
Input types: Multitouch: No, Integrated touch: No, Integrated pen: Yes, External touch: No, External pen: Yes, Keyboard: No

Graphics Processor Info:
OpenGL: AMD Radeon R9 200 Series

Check OpenGL support: Passed
Vendor: ATI Technologies Inc.
Version: 3.3.13476 Core Profile Context 22.19.171.1024
Renderer: AMD Radeon R9 200 Series
LanguageVersion: 4.50
Total Video Memory: 2953 MB


Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic CC
Library Path: F:\My LR Catalog 2018\My Photos Catalog 2018\My Photos Catalog 2018.lrcat
Settings Folder: C:\Users\PHOTO\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) AdobeStock
2) Canon Print Studio Pro
3) Canon Tether Plugin
4) ColorChecker Passport
5) Costco Canada
6) Facebook
7) Flickr
8) HDR Efex Pro 2
9) Nikon Tether Plugin
10) Perfectly Clear Complete v3
11) Show Focus Points

Config.lua flags: None

Adapter #1: Vendor : 1002
 Device : 6798
 Subsystem : 30061043
 Revision : 0
 Video Memory : 3050
AudioDeviceIOBlockSize: 1024
AudioDeviceName: Headphone (VIA High Definition Audio)
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: 10.0x7
Direct2DEnabled: false
GL_ACCUM_ALPHA_BITS: 0
GL_ACCUM_BLUE_BITS: 0
GL_ACCUM_GREEN_BITS: 0
GL_ACCUM_RED_BITS: 0
GL_ALPHA_BITS: 8
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 2048
GL_MAX_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_UNITS: 8
GL_MAX_VIEWPORT_DIMS: 16384,16384
GL_RED_BITS: 8
GL_RENDERER: AMD Radeon R9 200 Series
GL_SHADING_LANGUAGE_VERSION: 4.50
GL_STENCIL_BITS: 8
GL_VENDOR: ATI Technologies Inc.
GL_VERSION: 4.5.13476 Compatibility Profile Context 22.19.171.1024
GPUDeviceEnabled: false
OGLEnabled: true
GL_EXTENSIONS: GL_AMDX_debug_output GL_AMD_blend_minmax_factor GL_AMD_conservative_depth GL_AMD_debug_output GL_AMD_depth_clamp_separate GL_AMD_draw_buffers_blend GL_AMD_framebuffer_sample_positions GL_AMD_gcn_shader GL_AMD_gpu_shader_int64 GL_AMD_interleaved_elements GL_AMD_multi_draw_indirect GL_AMD_name_gen_delete GL_AMD_performance_monitor GL_AMD_pinned_memory GL_AMD_query_buffer_object GL_AMD_sample_positions GL_AMD_seamless_cubemap_per_texture GL_AMD_shader_atomic_counter_ops GL_AMD_shader_stencil_export GL_AMD_shader_stencil_value_export GL_AMD_shader_trace GL_AMD_shader_trinary_minmax GL_AMD_sparse_texture GL_AMD_stencil_operation_extended GL_AMD_texture_cube_map_array GL_AMD_texture_texture4 GL_AMD_transform_feedback3_lines_triangles GL_AMD_transform_feedback4 GL_AMD_vertex_shader_layer GL_AMD_vertex_shader_viewport_index GL_ARB_ES2_compatibility GL_ARB_ES3_1_compatibility GL_ARB_ES3_compatibility GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_bindless_texture GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compatibility GL_ARB_compressed_texture_pixel_storage GL_ARB_compute_shader GL_ARB_conditional_render_inverted GL_ARB_conservative_depth GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_elements_base_vertex GL_ARB_draw_indirect GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_framebuffer_no_attachments GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_geometry_shader4 GL_ARB_get_program_binary GL_ARB_get_texture_sub_image 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GL_ARB_texture_query_levels GL_ARB_texture_query_lod GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_texture_rgb10_a2ui GL_ARB_texture_snorm GL_ARB_texture_stencil8 GL_ARB_texture_storage GL_ARB_texture_storage_multisample GL_ARB_texture_swizzle GL_ARB_texture_view GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_transform_feedback_instanced GL_ARB_transform_feedback_overflow_query GL_ARB_transpose_matrix GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra GL_ARB_vertex_array_object GL_ARB_vertex_attrib_64bit GL_ARB_vertex_attrib_binding GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_ARB_window_pos GL_ATI_draw_buffers GL_ATI_envmap_bumpmap GL_ATI_fragment_shader GL_ATI_separate_stencil GL_ATI_texture_compression_3dc GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_ATI_texture_mirror_once GL_EXT_abgr GL_EXT_bgra GL_EXT_bindable_uniform GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_compiled_vertex_array GL_EXT_copy_buffer GL_EXT_copy_texture GL_EXT_depth_bounds_test GL_EXT_direct_state_access GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_histogram GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_packed_pixels GL_EXT_pixel_buffer_object GL_EXT_point_parameters GL_EXT_polygon_offset_clamp GL_EXT_provoking_vertex GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_specular_color GL_EXT_shader_image_load_store GL_EXT_shader_integer_mix GL_EXT_shadow_funcs GL_EXT_stencil_wrap GL_EXT_subtexture GL_EXT_texgen_reflection GL_EXT_texture3D GL_EXT_texture_array GL_EXT_texture_buffer_object GL_EXT_texture_compression_bptc GL_EXT_texture_compression_latc GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc GL_EXT_texture_cube_map GL_EXT_texture_edge_clamp GL_EXT_texture_env_add GL_EXT_texture_env_combine GL_EXT_texture_env_dot3 GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_lod GL_EXT_texture_lod_bias GL_EXT_texture_mirror_clamp GL_EXT_texture_object GL_EXT_texture_rectangle GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_texture_shared_exponent GL_EXT_texture_snorm GL_EXT_texture_storage GL_EXT_texture_swizzle GL_EXT_timer_query GL_EXT_transform_feedback GL_EXT_vertex_array GL_EXT_vertex_array_bgra GL_EXT_vertex_attrib_64bit GL_IBM_texture_mirrored_repeat GL_INTEL_fragment_shader_ordering GL_KHR_context_flush_control GL_KHR_debug GL_KHR_robust_buffer_access_behavior GL_KHR_robustness GL_KTX_buffer_region GL_NV_blend_square GL_NV_conditional_render GL_NV_copy_depth_to_color GL_NV_copy_image GL_NV_depth_buffer_float GL_NV_explicit_multisample GL_NV_float_buffer GL_NV_half_float GL_NV_primitive_restart GL_NV_texgen_reflection GL_NV_texture_barrier GL_OES_EGL_image GL_SGIS_generate_mipmap GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod GL_SUN_multi_draw_arrays GL_WIN_swap_hint WGL_EXT_swap_control

Photo of John Plevritis

John Plevritis

  • 23 Posts
  • 3 Reply Likes

Posted 9 months ago

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Photo of Todd Shaner

Todd Shaner, Champion

  • 1131 Posts
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There's a newer AMD driver v 18.3.2 released 3/12/2018. The release notes don't mention anything concerning LR, but worth a try. If that doesn't work set "Wait for Vertical Refresh" to 'Always On' mode and leave it that way. Next reboot your system and try LR again.
Photo of Kees van Surksum

Kees van Surksum

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Thanks for this info. 
I have a AMD Radeon R9 380, using the same drivers as the graphic card mentioned above. I will try the newest drivers (although Win10 sais 18.2.1 is the latest, which I installed about 10 days ago). 
Already made a new Lr start , resetting the prefs. It set the GPU support by default, but then after 2-3 images Lr doesn't show any previews (main panel completely black) till you put GPU support off. 
What kind of feature is it, that is not useable on a whole lot of machines out there???
Resetting the prefs, made Lr a bit faster at the start, but the problem occurs again after editing 20+ image files. And that's what pro photographers have Lr for after all, right?. 
Photo of Arnold Bartel

Arnold Bartel

  • 188 Posts
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There are many LR users hoping for a fix for this issue.
See also
https://feedback.photoshop.com/photos...
Photo of Christian Becker

Christian Becker

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this problem still exists, even after the big jump to lightroom cc version 2.+ and radeon drivers 18.10.xx. just bad engineering from adobe, ignoring a problem like that, affecting a wide userbase. meh.
Photo of Kees van Surksum

Kees van Surksum

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So true, even with the newest Lr Classic CC and Ps CC 2019, after trying the "trick" with putting off vertical refresh in the Radeon software .... Nope, everything as bad as before.
Today I worked on one single image from Lr schwitching to Ps. A 6.000 px image, nothing special, background layer in Ps with only one adjustment layer for some stamping. After I was satisfied I reduced the image to one layer and wanted to do some liquifying. During start up of the liquify filter Ps hung up completely .... No way to get back to the image.
I then looked in task manager and to my great surprise Lr consumed over 10 Gig memory and Ps another 6 Gig .... for working on one plain normal image!!
This GPU is already the third model I bought hoping to end these troubles ...
Lr - and especially in combination with Ps - is no langer part of a quick and smooth workflow, cost me lots of extra time.
Soon I will switch completely to Capture One. I am sick of this rubbish Adobe is producing since about 2 years ago. Before I never ever had any issue with Adobe software. Those good old days ....