lr crashes konstantly in the develop module, have to restart every time

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  • Updated 11 months ago
lr crashes konstantly in the develop module, have to restart every time
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Roger Håkansson

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Posted 11 months ago

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Simon Chen, Principal Computer Scientist

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Which version of Lr and what is the OS version?

You mean your machine restarts by itself while you are in the develop module? Or you have to start Lightroom?

If it is the later, try https://helpx.adobe.com/lightroom/kb/lightroom-gpu-faq.html to update your GPU driver and/or disable the GPU acceleration to see if it helps.

Try also to reset Lr preferences by holding down Shift+Alt (or Option on Mac) when launching Lr to see if it helps.
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Michel DELFELD

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What more to say then Simon Chen without more explanations from you Roger
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Roger Håkansson

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MacOS High Sierra, Lightroom-version:  CC 2015 [1014445]. After the crash Lr wont start up again unless I reboot my Apple Macbook pro sept 2014.
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Simon Chen, Principal Computer Scientist

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Hi Roger, It looks like your version of CC 2015 [1014445] is not current. The latest Lightroom CC version is CC 2015.12 [ 1126820 ]. Try update to the current version of Lightroom using the Adobe Creative Cloud app (see https://helpx.adobe.com/lightroom/kb/keeping-lightroom-up-to-date.html). Or you can try to download and install manually from here:

https://helpx.adobe.com/lightroom/kb/lightroom-downloads.html
(Edited)
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Roger Håkansson

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Thank you for the help, I had to go all the way to Solution 5: Remove the affected Creative Cloud application, and then reinstall it. It seems to be working and I hope it will work for a long time now.
Time to go to sleep (Paris, Stockholm time)
Best Regards
Roger