Lightroom Classic: Problem with previews during import for large volume/slower than LR CC2015.12

  • 14
  • Problem
  • Updated 3 weeks ago
  • Solved
  • (Edited)
LR Classic CC 7.0 Windows 7 w/ATI Radeon 5700
no renaming or presets, minimal previews selected
(1.8 Gb HD with 171 Gb free at the end of this import)

Preview generation/ status update tasks are not quite running in parallel with the file import??:

With an import of 887 D500 photos the library grid display shows blank grid area with "importing files" and the file counters do not change from zero for some time.

After starting the import yesterday for the first time I thought LR had crashed as there was no changes onscreen for about 5min.
However, after cancelling this import and restarting LR I found that there were photos in the destination (not showing in LR though)

Removed photos from the hard drive and started everything again this time I watched the file folder in explorer to see what was going on:

Started import @ 12:36pm
(12:45pm) After 223 photos show up in the destination directory in Windows explorer then LR grid view finally shows 8 thumbnails in the destination folder, the current import collection counter says zero & first sliver of progress appears on the status bar (this is quite late in the process to see first indication of progress)
This continues along until @ 1:14pm the destination directory had all 887 photos in it **.
LR showed only 142 thumbnails and the current import collection counter showed 30, the import process continued on until 1:35pm with all photo thumbnails finally being created.

In the destination folder there were two temporary folders created: "Temporary folder" with a HASH# and "TempParent"
TempParent contained "Temporary folder" with a HASH# folder and a 2nd copy of each of the imported photos
As the thumbnails were finally created these temporary copies were removed.
** When all of the files were copied off the card I still had 600+ extra temp folders so the import was taking almost double the space at this time.

I ran an 2nd import with 66 photos from different card reader and same process exists but thumbnail generation task keeps up better with the import so everything looks ok.
(1st card is XQD, 2nd is SDXC)
I had made several other small test imports with LR Classic to test it and everything seemed normal but this was the first large import.

Ran import with LR CC2015.12 using the same photos and the "TempParent" folder does not appear.
Just the "Temporary folder" and there is at most only one temp photo copy present in that folder while the import runs.
It took just under 4min to import and display thumbnails for 1st 225 photos, thumbnail generation was only at most 40 behind what was imported on disk.
Complete import with previews completed in 14min. So 1/4 time than LR Classic.

For some reason the temp copies/thumbnails are not keeping up in parallel to the import with larger volume imports?
Makes it look like LR crashed when there is no evidence of progress in Lightroom for 5-10min after it starts even though it is working?
And import process takes more disk space than it should.

Hopefully, I explained this ok.


Sysinfo taken after import completed:

Lightroom Classic version: 7.0 [ 1140024 ]
License: Creative Cloud
Operating system: Windows 7
Version: 6.1
Application architecture: x64
System architecture: x64
Logical processor count: 8
Processor speed: 2.6 GHz
Built-in memory: 9206.9 MB
Real memory available to Lightroom: 9206.9 MB
Real memory used by Lightroom: 3335.9 MB (36.2%)
Virtual memory used by Lightroom: 3287.4 MB
GDI objects count: 785
USER objects count: 2245
Process handles count: 3425
Memory cache size: 243.0MB
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2
Camera Raw virtual memory: 231MB / 4603MB (5%)
Camera Raw real memory: 231MB / 9206MB (2%)
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 1920x1200, 2) 1680x1050
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
OpenGL: AMD Radeon HD 5700 Series
Check OpenGL support: Passed
Vendor: ATI Technologies Inc.
Version: 3.3.13417 Core Profile Context 15.301.1901.0
Renderer: AMD Radeon HD 5700 Series
LanguageVersion: 4.40
Total Video Memory: 1011 MB

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic CC
Library Path: C:\Lightroom Catalog\LR7\LR7 Master.lrcat
Settings Folder: C:\Users\Bruce\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) Facebook
2) Flickr
3) HDR Efex Pro 2
4) jf Zenfolio
5) Nikon Tether Plugin
6) ON1 Effects 10
7) ON1 Enhance 10
8) ON1 Photo 10
9) ON1 Photo RAW 2017
10) ON1 Portrait 10
11) ON1 Resize 10
12) ON1 Resize 2017

Config.lua flags:
AgView.disableDirect2D = true

Adapter #1: Vendor : 1002
    Device : 68b8
    Subsystem : 25431002
    Revision : 0
    Video Memory : 1010
AudioDeviceIOBlockSize: 1024
AudioDeviceName: Speakers (Realtek High Definition Audio)
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: 10.0x7
Direct2DEnabled: false
GL_RENDERER: AMD Radeon HD 5700 Series
GL_VENDOR: ATI Technologies Inc.
GL_VERSION: 4.5.13417 Compatibility Profile Context 15.301.1901.0
GPUDeviceEnabled: false
OGLEnabled: true
GL_EXTENSIONS: GL_AMDX_debug_output GL_AMDX_vertex_shader_tessellator GL_AMD_conservative_depth GL_AMD_debug_output GL_AMD_depth_clamp_separate GL_AMD_draw_buffers_blend GL_AMD_multi_draw_indirect GL_AMD_name_gen_delete GL_AMD_performance_monitor GL_AMD_pinned_memory GL_AMD_query_buffer_object GL_AMD_sample_positions GL_AMD_seamless_cubemap_per_texture GL_AMD_shader_stencil_export GL_AMD_shader_trace GL_AMD_texture_cube_map_array GL_AMD_texture_texture4 GL_AMD_transform_feedback3_lines_triangles GL_AMD_vertex_shader_layer GL_AMD_vertex_shader_tessellator GL_AMD_vertex_shader_viewport_index GL_ARB_ES2_compatibility GL_ARB_ES3_1_compatibility GL_ARB_ES3_compatibility GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compatibility GL_ARB_compressed_texture_pixel_storage GL_ARB_compute_shader GL_ARB_conditional_render_inverted GL_ARB_conservative_depth GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_elements_base_vertex GL_ARB_draw_indirect GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_framebuffer_no_attachments GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_geometry_shader4 GL_ARB_get_program_binary GL_ARB_get_texture_sub_image GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_imaging GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multi_draw_indirect GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_occlusion_query2 GL_ARB_pipeline_statistics_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_program_interface_query GL_ARB_provoking_vertex GL_ARB_query_buffer_object GL_ARB_robust_buffer_access_behavior GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_seamless_cube_map GL_ARB_seamless_cubemap_per_texture GL_ARB_separate_shader_objects GL_ARB_shader_atomic_counters GL_ARB_shader_bit_encoding GL_ARB_shader_image_load_store GL_ARB_shader_image_size GL_ARB_shader_objects GL_ARB_shader_precision GL_ARB_shader_stencil_export GL_ARB_shader_storage_buffer_object GL_ARB_shader_subroutine GL_ARB_shader_texture_image_samples GL_ARB_shader_texture_lod GL_ARB_shading_language_100 GL_ARB_shading_language_420pack GL_ARB_shading_language_packing GL_ARB_shadow GL_ARB_shadow_ambient GL_ARB_stencil_texturing GL_ARB_sync GL_ARB_tessellation_shader GL_ARB_texture_barrier GL_ARB_texture_border_clamp GL_ARB_texture_buffer_object GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_buffer_range GL_ARB_texture_compression GL_ARB_texture_compression_bptc GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_cube_map_array GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_float GL_ARB_texture_gather GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_mirrored_repeat GL_ARB_texture_multisample GL_ARB_texture_non_power_of_two GL_ARB_texture_query_levels GL_ARB_texture_query_lod GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_texture_rgb10_a2ui GL_ARB_texture_snorm GL_ARB_texture_stencil8 GL_ARB_texture_storage GL_ARB_texture_storage_multisample GL_ARB_texture_swizzle GL_ARB_texture_view GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_transform_feedback_instanced GL_ARB_transform_feedback_overflow_query GL_ARB_transpose_matrix GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra GL_ARB_vertex_array_object GL_ARB_vertex_attrib_64bit GL_ARB_vertex_attrib_binding GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_ARB_window_pos GL_ATI_draw_buffers GL_ATI_envmap_bumpmap GL_ATI_fragment_shader GL_ATI_separate_stencil GL_ATI_texture_compression_3dc GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_ATI_texture_mirror_once GL_EXT_abgr GL_EXT_bgra GL_EXT_bindable_uniform GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_compiled_vertex_array GL_EXT_copy_buffer GL_EXT_copy_texture GL_EXT_direct_state_access GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_histogram GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_packed_pixels GL_EXT_pixel_buffer_object GL_EXT_point_parameters GL_EXT_polygon_offset_clamp GL_EXT_provoking_vertex GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_specular_color GL_EXT_shader_image_load_store GL_EXT_shader_integer_mix GL_EXT_shadow_funcs GL_EXT_stencil_wrap GL_EXT_subtexture GL_EXT_texgen_reflection GL_EXT_texture3D GL_EXT_texture_array GL_EXT_texture_buffer_object GL_EXT_texture_compression_bptc GL_EXT_texture_compression_latc GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc GL_EXT_texture_cube_map GL_EXT_texture_edge_clamp GL_EXT_texture_env_add GL_EXT_texture_env_combine GL_EXT_texture_env_dot3 GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_lod GL_EXT_texture_lod_bias GL_EXT_texture_mirror_clamp 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Photo of Bruce Houstoun

Bruce Houstoun

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Posted 2 years ago

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Photo of Vin Weathermon

Vin Weathermon

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Sure would like to see an answer to this problem.  Literally this make LR unusable for large sessions.  This happens on both of my macs...upgraded per auto updates, and now it sucks to the point of looking at something else.
Photo of Alex Hauff

Alex Hauff

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I am also suddenly having this issue on my laptop. I rolled back from 8.2 to 8.1 and tried also enabling 'Minimal Previews' and disableing generating previews in paralle and nothing works. Lightroom becomes unresponsive and cant even be killed in task manager. If I manage to close Lightroom a backroom process from LIghtroom still runs in the background. Lightroom is unusable like this.
Photo of Rodrigo Cypriano

Rodrigo Cypriano

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Eu tenho o mesmo problema, mas notei que é apenas para arquivos Nikon d750 (no meu caso), eu trabalho com arquivos 6d e 5d mark III e eles estão importando normalmente
Photo of Migal Van As

Migal Van As

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I can't believe there isnt a published solution or official response around this yet. I am seriously considering changing over to Capture1. I'm having to shut down LR (forced close/not responding style) and reload it several times a day because of the seemingly hung (but actually just crazy slow) import.
Photo of Jose Miguel Santos

Jose Miguel Santos

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After at least two years of users reporting this issue, Adobe Lightroom still didn't reply nor found a solution... Cannot use Lightroom to import photos which is unimaginable... Starting looking for alternatives... so disappointed...