Lightroom Classic: Hangs when dragging TIFF files to a different folder

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  • Updated 3 months ago
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When selecting a range of files in Grid view to drag to a different folder the process will hang up if it encounters any TIFF files. (Note - my only TIFF files have been created from Deep Sky Stacker so the problem may be unique to those files for some reason, but it happens every time with every TIFF file.)
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Craig Stocks

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Posted 3 months ago

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Tom Mickow

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No problems moving smallish (20-30MB) tif/tiff files between folders in Lr CC Classic 7.5 on either of my Win10 systems.

What OS & version of Lr are you running?
How big are the TIFF files you're trying to move?
Are you able to move them individually in Lr? - e.g. not in a group/range 

I'm pretty sure the move operations are just calls to the OS, so I don't know why the program that created the files would make any difference.  I'm thinking the more likely suspect is the size.  If you create a small TIFF in Photoshop, are you able to move it using Lr?
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Craig Stocks

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I don’t think it’s related to file size since I’ve mived much larger PSD foles this way. The TIFFs tend to run around 450MB so they’re large but niot huge. My normal workflow is to drag unneeded images to a Seconds subfolder where they can be deleted in the operating system but still retain the thumbnail for future reference.
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Tom Mickow

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I don't have any 450MB files, but I am able to move 300MB tifs around without any issues.  Besides the other questions I asked previously, what version of Lr are you running and on what OS?

And no offense, but that sounds like a pretty odd workflow if I'm understanding you correctly.  It sounds like you are -

1) moving unwanted images into a Seconds folder using Lr
2) deleting the images from the Seconds folder using the OS, leaving the thumbnail/preview in Lr for future reference

If I've got that right, you're purposely breaking Lr and creating missing image issues.

The files you're having problems moving don't happen to have an exclamation point warning on them, do they?

If so, that's your problem.  You can't move files that don't exist.
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Craig Stocks

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Current LR CC Classic. on Windows 7 Professional. No, the files don’t have exclamation marks. I usually just delete the in LR before moving the batch.

Yes, the workflow is different but I’ve been using it for close to 10 years. I have around 40 terrabytes on backup drives - most of that doesn’t fit on my working drive so I have to move it offline, but still use the LR catalog to find one if needed. I generally only have the last couple months on my working drive.

The problem only occurs when moving a set that contains one of the TIFF files, then LR stalls at that file. Typically the preceding files will have been moved on the disk but not in the catalog so the disk and catalog get out of synch and have to be repaired manually.
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Pavan Kumar

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Hi Craig,

I tried on Windows 10 with LR 7.5 and it works fine. Please specify which version of Lightroom you're using, so that we can try to reproduce your issue.

Thanks,
Pavan,
Adobe Lightroom team.
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Craig Stocks

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I thought I answered that a couple of times, Lightroom Classic version: 7.5 [ 1186149 ].


There may be something unorthodox with the TIFF files. They appear normal and LR doesn't have any problems importing, previewing or editing them, but I'm still suspicious. I'd be happy to send you one of the files.

Also, I'm moving the files to a subfolder of the image folder where the images initially reside.
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Craig Stocks

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Note also that these are 32 bit floating point TIFF images.