LR CC will not update

  • 1
  • Problem
  • Updated 2 years ago
LR indicates update has taken place, but version running is still 15.1.1.  Spent 1 hr with Adobe support (15 min each with 2 Chat room techs, both of whom "hung up" on me, then 30 minutes on phone while tech read manual, finally advising me to uninstall/install, losing plug-ins and ???), without resolution.  Mac OS is latest El Capitan.  Hard to believe Adobe cannot provide better tech support (after paying their $ rates).
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James Turley

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  • Very disappointed.

Posted 2 years ago

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