Having trouble getting videos to pIay in LR CC on one iMac but not the other.
To test, I shot four 5-second videos on my iPhone X, two each with the standard Camera app and the Moment app — one at a normal frame rate, the other in slo-mo.
On one iMac everything is just fine — I was delighted that Lightroom CC could deal with the slo-mo!
On the other iMac, the four videos appear (with thumbnails) in the Grid view, but in full-screen Detail view, only one (the slo-mo version from the Moment app) plays. The other three open in Detail view without a thumbnail and with the playbar either at 00:00 or slightly advanced — regardless, everything is frozen: can't move the playhead, no thumbnail, no image, no play.
Both iMacs running High Sierra [10.13.3], both running Adobe Lightroom CC [1.2], both have QuickTime [10.4].
On the iMac that won't play the videos, I've uninstalled LR CC, restarted the iMac, and reinstalled LR CC, but those steps didn't address the problem.Any suggestions would be much appreciated.
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