Photoshop/Lightroom: Too slow to use since upgrading

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I'm just a beginner, but Lightroom and Photoshop are too slow to be usable since I upgraded to CC. I've tried every darn thing I could understand and I can't even open Lr? Where can I go for help? I think I need a live human I give up. I'm using a MacBook Pro.
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efb01

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Posted 3 years ago

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Chris Cox

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Photoshop and Lightroom don't share much code.
So whatever is slowing you down is most likely a system issue.

Which versions of Lightroom and Photoshop are you using?
Which OS version are you using?

What specific parts of the applications are running slowly?
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efb01

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I am using Lr CC 2015 and Ps CC 2015.

OSX 10.9.5
MacBook Pro purchased approx June 2012.

Lightroom is excruciatingly slow to open, and about 2/3 of the time it simply stops responding while trying to open - usually before asking me which catalog I want to select, sometimes after I select the catalog. And when it does open, it is very slow to switch between the library module and develop module, and vice versa. Once I get into the module that I want, it usually works OK.

In Photoshop everything is slow. I try to resize my image(s) to the smallest size I can use before editing them, hoping that will help. For example, I was just trying to make a selection of a person using the magic wand tool, and it hangs up doing that. If I use a filter of any sort, it goes very very slow. And I'm closing Lr once I get my pictures into Ps, to keep Lr from bogging things down.

And of course when Lr and Ps are open, it makes everything else on my computer (safari or firefox, calendar, etc super slow.)

That's why I went to the Apple store, thinking it was a system issue.

They spent a long time playing with my computer, cleaned some stuff up that makes it run faster - as long as I don't use Lr or Ps!

All my photos and music are on an external hard drive, my desk top is cleaned up, etc.

Thanks for any help you can give me.
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efb01

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PS How much RAM should I have to run Ps and Lr?
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Simon Chen, Principal Computer Scientist

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efb01

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I'm not sure what helped, but I was able to do some simple edits in Ps without the whole thing taking forever. Keeping my fingers crossed that it will work for a few more months before any computer upgrades are in my budget.
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efb01

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Thank you Simo and Chris. I think more RAM will help, but since I plan to hike the Appalachian Trail March 2016 - Sept 2016, I want to upgrade after I return. There is no sense to get a new computer now when it would sit idle for 6 months.(I'm pretty sure my computer is old enough that I can't add more RAM) But whether it was fixing the fonts or getting rid of the Google Talk Plugin, something seems to have speeded up my system!
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Chris Cox

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Thanks for letting us know what you found. I hadn't heard of the Google talk plugin causing problems before, but now we know to check for it.
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Simon Chen, Principal Computer Scientist

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Have you updated to Lr CC 2015.3? 

Once you launch into Lr, switching to develop module the first time normally takes a little bit longer. Lr needs to initialize the UI and load a few other system resources needed to develop the photos. The subsequent switching within the same application session usually takes little time.
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efb01

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Doesn't seem to be the case, it switches slowly all the time.
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efb01

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I updated Lr and Ps today so I presume that's the version I have. Oh, if it were only true that that switching to the develop module the first time was the only slow time!!!!
Subsequent switching is very slow. Sigh.
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Victoria Bampton - Lightroom Queen, Champion

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In Lightroom, go to Help menu >System Info and check the first line to confirm which version you're using for a start.
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efb01

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Lightroom version CC 2015.3 [1052427]