LR an PS will not download to use

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  • Problem
  • Updated 3 years ago
cannot open apps as I'm getting an error message saying download error unable to reach adobe servers and I am unable to open PS or LR, PLEASE HELP
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Margaret Metcalfe

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Posted 3 years ago

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Photo of Rikk Flohr

Rikk Flohr, Official Rep

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Margaret,

Are you using the Adobe Creative Cloud App to do your downloads? Can you give me the exact error message?

Note - there was a new version of the app released two days ago 2.1.3.121 - make sure you are using the latest version.