When I open the crop tool and draw a crop, the results I get are not accurate to the crop. If I place he crop just outside my subject, when I hot enter, my subject gets cut. That never happened before.
Your zoom factor is 1:1. When the crop tool is activated, the zoom factor is always set to FIT so you can see the entire image. When the crop tool is closed, the zoom factor returns to its previously set value. Click the FIT option (upper left corner near the word "Navigator") to properly see the cropped image.