LR 5.6 crashing

  • 1
  • Problem
  • Updated 6 years ago

This conversation has been merged. Please reference the main conversation: Lightroom: LR 4 import crashes when a Android Samsung Galaxy Tab 10.1 is connected.

Hi .. I upgraded to 5.6 a month or two ago and had no issues until today.

I was adding a folder to my inventory when it just stopped immediately (and consistently) right after selecting the newly created folder. To be clear, I create the folder, populate it from the camera, and then add it, using the new folder add feature. The app pauses then crashes with the information here: from Windows 7 Ulitmate SP1

Problem signature:
Problem Event Name: APPCRASH
Application Name: lightroom.exe
Application Version:
Application Timestamp: 53ce7bf8
Fault Module Name: wpdmanager.mox
Fault Module Version:
Fault Module Timestamp: 48a324a9
Exception Code: c0000005
Exception Offset: 000000000001f885
OS Version: 6.1.7601.
Locale ID: 1033
Additional Information 1: 3a95
Additional Information 2: 3a95dbaa5d5dcf7b9bc4dca71058dc3f
Additional Information 3: 0e04
Additional Information 4: 0e04d756f8574f43dd4e96ab3d74614f

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Any help appreciated ..

Photo of Kyle B

Kyle B

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Posted 6 years ago

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Photo of Chris Cox

Chris Cox

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See this discussion:

Basically something is wrong on your system with part of the hardware or drivers that would be used to address memory cards, and causing the crash.
You can disable the memory card support in Lightroom until you can get the system fixed.

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