Lightroom Classic 4.4: Started crashing when I connect my camera

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  • Problem
  • Updated 3 months ago
  • (Edited)
Started 2 days ago, when I connect my Nikon D800 to download pictures, LR 4.4 crashes.
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Luigi Rebesani

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Posted 3 months ago

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Just Shot Me

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You could try turning off the option to open the import dialog window when a memory card is detected and then just click the Import button.
You could also try using a card reader.
But if this just started I would start off by checking your hardware. Drive could be starting to fail or the RAM. Could also be a heat issue. When was the last time you cleaned the dust out of your system?
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Carlos Cardona

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Connect your Nikon to what, your Computer? There is NO such thing as a "Computer", (just kidding), only Macs or PCs. Which one?
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Luigi Rebesani

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My problem is Nikon D800, IMac 27”
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Victoria Bampton - Lightroom Queen, Champion

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Which operating system version are you using?  Lightroom 4 hasn't changed for years, so there's a good chance you updated the OS and introduced a conflict.
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Luigi Rebesani

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Thanks for answering.
My OS is 10.13.3 but only LR crashes the very moment I turn on my camera. Worked fine until 3 weeks ago and I don't have problems with iPhoto or Aperture.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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What version of Lightroom are you using? What does the crash log say in it? Have you submitted a crash log with your email address included? https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html