Lightroom Classic 4.4: Started crashing when I connect my camera

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  • Updated 4 months ago
  • (Edited)
Started 2 days ago, when I connect my Nikon D800 to download pictures, LR 4.4 crashes.
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Luigi Rebesani

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Posted 8 months ago

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Just Shot Me

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You could try turning off the option to open the import dialog window when a memory card is detected and then just click the Import button.
You could also try using a card reader.
But if this just started I would start off by checking your hardware. Drive could be starting to fail or the RAM. Could also be a heat issue. When was the last time you cleaned the dust out of your system?
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Carlos Cardona

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Connect your Nikon to what, your Computer? There is NO such thing as a "Computer", (just kidding), only Macs or PCs. Which one?
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Luigi Rebesani

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My problem is Nikon D800, IMac 27”
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Joe Kiefer

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Luigi, did anyone ever offer a real answer? I have the same problem. LR 4.4 on my 27" mac started crashing when I connect an external device such as my D7000 or Olympus Stylus Tough via USB. The problem seemed to start several months ago after a couple of OS updates. My workaround is to copy the files to the mac then open LR and import them. Adobe doesn't seem to support this old version of LR running on a newer mac OS.
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Luigi Rebesani

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I think Victoria Bampton's the best answer.
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Victoria Bampton - Lightroom Queen, Champion

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Which operating system version are you using?  Lightroom 4 hasn't changed for years, so there's a good chance you updated the OS and introduced a conflict.
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Luigi Rebesani

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Thanks for answering.
My OS is 10.13.3 but only LR crashes the very moment I turn on my camera. Worked fine until 3 weeks ago and I don't have problems with iPhoto or Aperture.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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What version of Lightroom are you using? What does the crash log say in it? Have you submitted a crash log with your email address included? https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html
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Jamie Mleczko

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Luigi, did you find a solution?  I am having the same problem.  My Lightroom 4.4 force closes immediately when I turn on my Canon 5D to import photos.  The camera is connected to my MacBook via a USB-C to USB-A cable. This is the first time using Lightroom on my new MacBook.  Worked fine on my old MacBook.
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Victoria Bampton - Lightroom Queen, Champion

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Luigi, Adobe announced back in October last year that after Lightroom 6, all new Lightroom versions would be subscription software. The equivalent of Lightroom 7 is now called Lightroom Classic. 
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Gary Kenward

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There's nothing wrong with being an "amateur" anything. Amateur simply means "for the love of" - that is, you don't get paid. 

If you get paid for your photography, then Adobe Creative Cloud is the solution for you. You can write it off as a business expense.
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Luigi Rebesani

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Gary, you’re the one that used the word amateur as a distinctive adjective, that is why I used “”
And don’t be polemical when talking about technical matters, leave me alone, pls
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Gary Kenward

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You're the one "arguing polemics" (a redundant phrase, btw). I'm an amateur photographer and have no problem saying so. I make no money from my photos, so with limited funding, I will be looking at more reasonable alternatives to Adobe CC. Luminar looks promising. Many amateurs are in a similar situation.


Sorry to bother you with an answer to your question.
(Edited)
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Gary Kenward

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Adobe has discontinued all LR standalone products. Even 6. 

There are four solutions:

  1) Do not upgrade your Mac OS and Lightroom 4.4 to 6 will work. 

      You may have problems upgrading other apps.

  2) Buy the last release of LR 6 (last time I checked it was still available on the Adobe site). It is not supported, and there's a chance that similar problems will arise with the next Mac OS update.

  3) Switch to Adobe CC.

  4) Switch to another product. I haven't found one I like that provides what I use LR for, namely Digital Assets Management and photo adjustments (I'm open to recommendations).

Skylum (aka MacPhun) describes their Luminar product as a replacement for Lightroom. However, it currently does not provide DAM. A Luminar release with DAM is supposed to come out this summer.

Gary