LR 2015.9 crashes during export

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  • Problem
  • Updated 1 year ago
This newest version of Lightroom brought with it a new problem: crashing during export of jpegs. I've seen others on the net elsewhere post about this problem. Is this on your agenda (Adobe) to address it?  Have any of you LR users experienced this?
Thanks,
Art
MacBookPro 13" 2015 16g 1TB
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Art M.

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Posted 2 years ago

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Birger_s

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Same her, but only by the first File.
MacBookAit OS 10.12.3 and Fuji RAW Files
(Edited)
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Sunil Bhaskaran, Official Rep

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Hi Art,
It looks like a system-specific issue.
We need to get some logs for further investigation.
I have sent an email offline for details.

Thanks,
Sunil
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Simon Chen, Principal Computer Scientist

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What is the crash log looks like? Did you send the crash log to Adobe with your email address attached?
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Art M.

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Please advise how to send crash log. Is it too late?
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Simon Chen, Principal Computer Scientist

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If you launch the macOS console app, under "User Diagnostic Reports", do you see *.crash file as related to your recent Lightroom crashes? Select the crash report, copy and paste the info here for a quick look.