Lightroom 2015.10: Loupe Info not showing after full screen Develop

  • 3
  • Problem
  • Updated 1 year ago
  • Acknowledged
  • (Edited)

Only noticed this since last update to 2015.10 - when in Develop module, press F for full-screen view of current image.
Press F to toggle back to Develop, then arrow to next or previous image - Loupe Info at top left doesn't display Info 1 or Info 2 details, only filename.

Pressing I to toggle the Loupe Info display cycles through again.

Have restarted LR & system - can reproduce issue.

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Anthony Ponzo

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Posted 1 year ago

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Alan

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Try hitting "I" a second time
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Rikk Flohr, Official Rep

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I cannot duplicate this on Mac, Anthony. You don't mention which OS you are using. 

Have you tried resetting your preference file?

  1. Close Lightroom.
  2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom. 
  3. Overwrite the Preferences when prompted by the dialog.
  4. Close Lightroom.
  5. Restart Lightroom. 
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Anthony Ponzo

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Sorry, forgot to mention - running Windows 10 64bit.

Tried resetting Preferences, still the same.


Hitting 'I' a second time does cycle through the Loupe Display (Like I mentioned originally), but I shouldn't need to do that. It should stay displaying the correct Loupe Info.

Seems to be the same while in Library Mode too.
Once Loupe Info isn't showing correctly, changing between Library & Develop will revert the Info back to normal.

It's not a major issue, but thought I would report it.

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Bruce Houstoun

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I am able to repeat this using LR 2015.10 on Windows 7 but found that it only affects JPG files:

I have the Loupe info 1 set to show:
1 Filename
2 Date/Time
3 Cropped Dimensions

Starting with a JPG file in Library Loupe view or Develop mode with Loupe info on:
Press F to go full screen
Press F to exit full screen

Loupe info still shows correctly for this original/starting photo

Then cursor right or left to next/previous photo and the either Date/time or the Cropped Dimensions text disappear or both lines disappear as you move through them (seems random to which lines disappear)

This continues so that there is Loupe Info text missing for each photo until you encounter a non-jpeg file type and then all 3 lines are once again visible and when you reverse back the text is back in place for the Jpegs.
(Or you cycle through the info display modes with 'I' key first)

It does not occur when the first image is not a jpeg file when you enter Fullscreen mode.
(tested this with nef,  tif and dng)

-bh
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Bruce Houstoun

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Update:  just checked and it also occurs in LR 2015.8 running on my Windows 10 laptop (same behaviour on Jpeg file type only with new catalog)
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Rikk Flohr, Official Rep

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Using Bruce's clues as a starting point, I cannot repeat this on Mac. 

On Windows 10, I can - sorta.  What I am seeing is that it only occurs on Phone-generated JPEGs. (JPEGS from a 5DMK4 are immune for example).  

That said, I can't get it to fail every time and in the same way. When I set the three fields as Bruce had suggested, only item 3, "Cropped Dimensions" disappears - but not every time - more like one out of three. 

Can either of you confirm the origin of the files that are misbehaving?
(Edited)
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Bruce Houstoun

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The ones I tried on the laptop were all LR exports from Nikon D750/D700 camera (all metadata except copyright removed)
On the desktop it was a mix of jpeg sources, most were files from LR/PS exports

But now as I try it again I am getting random results:
Tried with a different folder exported jpgs from LR (that still have all metadata expect person info/location info) I can start with certain jpgs then go to Full screen and back and then the info disappears as you move to next photo and then there are others where it behaves normally. (All of these files where in the same export batch).
Very weird sometimes I can move 2 photos with missing info then it returns for the next other times I can move through 10 or more.
The cropped dimension is what disappears most often but date/time have too


...
I think I found the pattern for the missing dimension text:
If the cropped dimension is the same in the 'next' image it does not re-display the value but if it changes then it displays the new value and then all is well.
Not sure yet on a pattern for missing date/time
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Bruce Houstoun

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More on this and corrections to it being only for Jpegs: It affects RAWs too.

After invoking/exiting Full screen mode with a photo that has Loupe view info turned on:

If the date/time in the following photo is equal to the first photo the info does not get re-displayed (it goes blank)
(This shows up on burst mode photos)

If the cropped dimensions of following photo(s) are equal the info goes missing until a new crop is encountered.
(Previously missed this when testing RAW files as they were edited and had different crops applied and no burst shots)

The trigger is using Full screen mode with Loupe info enabled.

-bh
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Anthony Ponzo

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Sounds like Bruce got a lot more technical/detailed than me! Thank you for that!
I'll double check mine tonight with the burst mode/cropped photos.

But to confirm, I'm using Canon 5D Mk 3 & 4 RAW files.
I have Smart Previews loaded as well.
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Rikk Flohr, Official Rep

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Thanks for the additional information Bruce and Anthony. I am able to confirm the behavior consistently on Windows 10. I will file a bug on it.