Lightroom CC 2015.3: Loupe View on second screen not sharp unless mouse button is pressed

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  • Updated 3 years ago
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Hi,

In LR CC 2015.3, in Library Mode / Second Screen / Loupe View / 1:3 Zoom, LR shows me by default the view on the left in the image below [1] ie the one that's slightly blurred.

However, for no apparent reason, the view is sharpened when I press left-mouse button (and hold it down). When I release the left-mouse button, the image reverts to being blurry.

This is a painful part of an otherwise good LR experience. I'd say it's a bug because I have to ask myself, "which of these two is the correct representation of the image?". When you have to ask that question about a photographic editing tool, the tool is broken.

My questions are:
1) Is this a really a bug or some kind of feature?
2) How do I know which is the most accurate representation of my image?

Thanks,
Michael

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Michael Weinhardt

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Posted 3 years ago

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Michael Weinhardt

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Hi,

This issue is frustrating me a fair bit so I hope someone from Adobe can respond with why this is an issue, whether it's a bug or a feature, and what to do about it.

I've started R&Ding Capture One, which doesn't seem to have this issue. I love the LR environment but need accurate visualisation of my photographs.

Thanks,
Michael
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Rikk Flohr, Champion

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It is very possible, Michael that this is something that is not wide-spread. It may be happening on only a small number of systems or even only on your system. It is not happening here on any of my 4 Lightroom installations.

Have you?

Reset your preferences?
Reinstalled Lightroom?
Updated your Video driver?
Updated your mouse/tablet drivers?

Also, what is your OS? File format? System information?
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Michael Weinhardt

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Hi Rikk,

Thanks for your reply. Widespread or not, it only happens in Lr on my system, but neither Capture One nor Photoshop if that helps. Thanks for checking on Lr 4 - I don't recall this happening in Lr 4 when I used it but it's been a while since I used that. I last had a version of Lr6 before uninstalling and switching to Lr CC.

It's just weird that Lr responds to the left-mouse click event to re-render the current image in Loupe View. I suppose that could be something to do with the OS/graphics/monitor but still somehow a single view displays two versions of the same image.

Again, if that's some kind of feature, I'd love to know the why and how.

Yes I have to all.

Win7/8gb/2gb video card/dell u2410
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Rikk Flohr, Champion

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I didn't say Lightroom 4, I said I have Lightroom CC2015.3 on four individual systems, 2 Mac, 2 PC. It doesn't happen on any of them.
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Michael Weinhardt

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Another example of the left-mouse button click behaviour (as per the original post) this time on a 3200 ISO shot (NEF). Has anyone seen this before?

Thanks,
Michael

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Michael Weinhardt

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I'm not sure why I posted here?

The only reply I've had was from someone who tried to duplicate my issue on four unrelated software/hardware installations without reproing the issue. No surprise since they don't exactly duplicate my software/hardware installation but don't rule out it isn't a bug either.

I think this is a bug in Lightroom because the bug happens as a direct response to the left mouse click event. Lightroom handles the event. It doesn't seem likely that my OS or hardware would override Lightroom's handling of the event by rendering something differently. It would make more sense that that Lightroom would issue different rendering instructions.

From the behaviour, I'm guessing that this might even be something to do with left mouse clicking in 1:4 view which, in my current setup, switches to FIT view. I'm thinking that holding down the left mouse button somehow tricks Lightroom into thinking it's about to change to FIT view and somehow starts rerendering to suit.

Of course, I guess I could be wrong. Possibly my current software/hardware config highlights the issue. Possibly even causes it too but not likely enough to be the place to start testing. I don't even care - this issue is a bit of a pain.

I'm wondering why I posted here as I was hoping for an Adobe Lightroom engineer to jump in on the thread as a Champion wasn't able to help beyond nicely spending time to try and repro the issue on their four configurations.

Or should I just log this as a bug?
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Victoria Bampton - Lightroom Queen, Champion

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This is where you log bugs - you've already done it. The engineering team read all posts, but are unable to answer them all.
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Michael Weinhardt

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Ah. I thought I might have to use something like https://bugbase.adobe.com/index.cfm?e....
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Victoria Bampton - Lightroom Queen, Champion

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That's only used for specific programs. For the Photoshop family, this forum is used to track bugs and feature requests as it's more user-friendly. It allows users to vote on the requests we consider highest priority, and also track progress and workarounds for problems.