Photoshop: Lost Windows Vista 64bit taskbar after upgrade to Camera Raw 6.4

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  • Problem
  • Updated 8 years ago
  • Not a Problem
  • (Edited)
After upgrading to Camera Raw 6.4, when I have it open I cannot view my windows taskbar. I have "Keep the taskbar on top of other windows" checked under Taskbar and start menu properties dialog box. With the earlier version of Camera Raw I was able to toggle between various applications using the taskbar while camera raw was open.

Please advice.

Thanks.
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Harish Trivedi

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Posted 8 years ago

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Harish Trivedi

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I have Photoshop CS5 extended, and the camera raw version is: 6.5.0.216

and the problem persists.

Thanks.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Sounds to me like the Camera Raw dialog is in full screen mode. Can you toggle it off and see if that works?

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Harish Trivedi

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Thanks for your reply Jeffery, but that icon is missing!

I "Reset Camera Raw Defaults" and the icon still does not appear.
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Harish Trivedi

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I know, but didn't work.

However, the shortcut for preview button works.

other things lost:

1. downloaded user lens profiles (author "Spike") for 80-200mm f/2.8 (3 profiles @ 80mm, 135mm, and 200mm), they no longer appear under lens profile corrections.

2. when a file has been appended and saved via camera raw, in filmstripe view earlier there used to be a small icon designating that the file have been cropped, and another icon for when any other adjustment has been made. Both of this icons no longer appear above appended files.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Can you post a screen shot of your entire screen when you have the Camera Raw dialog open?
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Harish Trivedi

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This is a "prtsc" print screen of camera raw when open.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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You could try resetting the Camera Raw Preferences by selecting File>Open... and selecting and raw file and holding down the ctrl + alt + shift keys. You should get this dialog:

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Harish Trivedi

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Thanks Jeffrey.

1. I closed all adobe applications.
2. In windows explorer I right clicked and opened a raw file.
3. While I had the splashlogo I held down shift+alt+ctrl, and I did get the "Delete Camera Raw Preferences?" dialog box minus the pse logo. (screenshot attached)
4. On clicking yes Camera Raw loaded the raw image without any change, just like the screen shot uploaded in the previous response above.
5. And the "F" shortcut does not work.

I also tried it with right click/open from within bridge, and then shift+alt+ctrl got the dialog box, on affirmation got the same results.
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Jill

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I have PSE 9 and just updated to Camera Raw 6.5 and I am having the same problem. Camera Raw opens in full screen and the icon to toggle full screen is not there and using (F) does not work. I tried following the instructions posted by Jeffery, but that does not work either. I have 64 bit Windows 7.
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Jill

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Unfortunately there is no difference when I choose Run as Administrator.
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Harish Trivedi

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You may be right on this, 1360x768 is what my resolution is set at unfortunately it cannot go any higher. (lowering the res does not make any difference to the problem)

Does this mean the problem remains unresolved?
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Jill

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My resolution is set at 1366x768 which is what is recommended for my screen. That is as high as I can go as well.
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Inez Lopez

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Is Adobe doing anything about this problem?
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Fran Nowell

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I have exactly the same problem. It is driving me round the bend. Any help would be appreciated
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Ann Hurst

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I have a problem with the latest version of Adobe Camera Raw (6.5.0.216). When I open a RAW image from Bridge or Photoshop, ACR opens in, for want of a better description, full-screen mode. I can’t see the Photoshop window behind it and, most importantly, I can’t see my Windows Taskbar at the bottom of the screen. This did NOT happen before the 6.5.0.216 update. Though ACR filled most of the screen, I was able to see the Windows Taskbar and the control at the bottom right-hand corner of the ACR window that allows the window to be re-sized.

The problem is to do with the screen resolution. I use a 16” CRT monitor, set to 1024 x 768 resolution. If I change the resolution to 1152 x 864, ACR does not fill the screen and I can see the Windows Taskbar; however, at that resolution all fonts, in any application (but especially Photoshop) are far too small for me to read.

How do I re-size the ACR screen? None of the keyboard commands work. If isn’t possible to fix this problem, how do I uninstall the latest ACR update?

My OS is Win XP Pro, SP3 and Photoshop CS5 Extended V12.0.4.32.

Here is a screen shots of my screen at the my normal resolution.


Here is how it looks at 1152 x 864 resolution:


This reply was created from a merged topic originally titled
Photoshop: ACR fills screen and cannot be made smaller.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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We're aware of this issue and investigating.
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Jill

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Really hoping that there is a solution soon. Or, a way to revert to the old version.
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Inez Lopez

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So how is the investigation going?
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Harish Trivedi

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Any update on this?

This limitation is hampering my multitasking ability, and hence work.

Please a progress report would be much appreciated.

Thanks.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
I've talked with the Camera Raw engineers. The change where Camera Raw 6.5 forces full screen mode and removes the UI (button and F key) for fullscreen mode was intentional to fix other bugs with Camera Raw and small screen usage. Previously, Camera Raw could come up with some of its UI obscured by the OS X dock or Windows Taskbar on small screens, which also generated many bug reports from users.

We realize that some users are confused and/or unhappy with this intentional change – and the Camera Raw team is of course willing to consider usability improvements here but we'd like to have a better understanding of the frustration.

We're guessing the primary frustration occurs when something is needed from the taskbar or dock.

If that's the case, how many of you use the shortcut cmd-tab (Mac) or alt-tab (Windows) to go back to the system UI (OS X Dock and Windows Taskbar) when you need to access to them?

Does knowing this shortcut help with gaining access to the OS X Dock and Windows Taskbar while Camera Raw is open?

Are there other problems besides access to the Dock and Windows Taskbar?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Thanks MTSTUNER. Anyone else have feedback I can provide the Camera Raw team based on my query above?
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Stuart Cryer

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I was surprised when the full-screen change occured with the update (macbook air, 11" screen, highest res, lion OS), but found it did solve the problems I was having with the dock and taskbar in the way. My question is - does the task bar relate directly to Camera Raw when Camera Raw is active, as the taskbar does to Photoshop, for example, when Photoshop is active, in which case the taskbar should not disappear when Camera Raw is active - or - does Camera Raw operate without the OS X taskbar (File Edit View etc.), in which case the full-screen fix is a good one (and knowing about cmd-tab is very helpful) ... thanks Jeffrey
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Other than accessing other applications, no, since you can't access/open other files while the Camera raw dialog is up.
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Stuart Cryer

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that means the Camera Raw engineers have done a good job and I thank them and you for your quick and helpful reply, although you shouldn't be at work on New Year's day ;>)
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Shayla Middleton

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I have the same problem. The alt-tab works but it is not ideal. I discovered this frustrating problem during a Photoshop class with Ben Willmore today and I want to take notes and follow the teacher. This problem makes that extremely difficult and time consuming. I would like to have Microsoft Word open and ACR open so I can easily work and take notes... but no, in a dark room, I have to find the alt-tab keys and relocate Word, take notes, then go back to task bar and hover over BR til I see the ACR screen come up. What a bummer....
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Harish Trivedi

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You are correct in guessing the source of frustration, its a pain to use alt+tab while working simultaneously on couple of other applications and batch processing files in camera raw.

I tend to work in batches of 10 files under camera raw, and while the save operation is in process (can take a few seconds to couple of minutes based on what I have done to those 10 files) I would like to switch to non adobe application. Previously just clicking on the relevant tab from the visible taskbar was just one click away. Whereas now with using alt+tab, operations sometimes hangs temporarily, given time I get my alt+tab options but that defeats the purpose of switching back and forth seamlessly and making optimum use of time.
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Harish Trivedi

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Yes, that works fine. It instantly minimizes all open windows, and I can choose an application I want to work with from the taskbar.

Thanks.
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Inez Lopez

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The Alt-tab or the Windows logo key+D both seem to provide an alternative for the lack of function of the F key, but it doesn't minimize the Camera Raw window.
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Simon J.A. Simpson

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Overlong Menus
Compared to CS4 two of Photoshop CS5’s menus (Edit and Layers) have ‘lengthened’ so that they no longer fit on the screen of my MacBook Pro. Thus, the bottom of the menu is off the bottom of the screen (or the top, if you are at the bottom of the menu). Now, it is true that the Edit menu of CS5 has two more items (32 instead of 30) but the Layers menu has the same number (29 items) as CS4. In CS5 all the menu text items are more widely vertically spaced, leading (pun not intended) to this problem on a MacBook Pro.

ACR Disappearing Into the Dock
And using Adobe Camera Raw has a similar problem in that the the ACR window disappears into the Dock at the bottom of the screen. Now I've read Jeff Schewe's response to this in another post but removing the Dock is not necessarily a solution for us all, and doesn’t help the CS5 menu problem. Seems to me to be sloppy design.

The screen resolution of my MacBook Pro is set to the native 1280x800, greater than the Adobe “minimum” and at their “recommended” screen resolution (see the CS5 ReadMe).

The clincher here is that this does not happen with CS4 nor ACR 5.7. If the display of menus and the ACR window can work correctly with these two applications why not with CS5 and ACR 6.6 ?

This is certainly a bug which needs fixing.

This reply was created from a merged topic originally titled
Photoshop CS5 Menus Too Long and ACR 6.6 Disappears into the Dock.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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See the explanation from the Camera Raw team above. In terms of the menus being too long, it would help to have that as a separate topic. OS X shouldn't allow menus to flow off the screen. It should add scroll carrots to the top and bottom of the menu to access long menus. When you create a new topic, it may help us to see a screen shot of what you're seeing.
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Simon J.A. Simpson

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I will create a separate topic for the Photoshop CS5 menu problem.

However, the problem of the ACR Window flowing into the Dock or Taskbar remains unresolved on both Windows and Mac (as related above). It seems to me that the method of switching between window and applications is yet another issue which is not really related to one of window sizing.

I reiterate, if this works in previous versions of ACR why not in the current version/ ? Surely this is a simple issue to fix ?

Forgive me for offering my opinion, but this really is such a very basic issue which Adobe should never have allowed through its quality control.
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Kathryn Goff

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I have both CS2 and CS5, both of which were purchased as upgrades. Whenever I open a DNG file on CS2, no problem -- the file window is just the right size, enabling me to access the "Open" and "Cancel" buttons at the lwer right corner; HOWEVER, it's a different situation w/ CS5 -- the DNG file window is larger than my workspace, and I cannot access those buttons. After all failed attempts at manipulating the location and size of this window, I end up closing the CS5 application. As a consequence, I am forced t open CS2 to edit a DNG file , then saving as a PDF before I can use the image in CS5. Any insights?

This reply was created from a merged topic originally titled
DNG File window much too large in CS5, but ok in CS2.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Make sure Photoshop CS5 is up-to-date: http://adobe.ly/PS-Up-To-Date

Camera Raw 6.4 or later should correct this problem.
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Kathryn Goff

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It worked! Thank you very much.
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Simon J.A. Simpson

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ACR 6.6 on the Mac. Not fixed. ACR buttons still disappears behind the Dock. Lucky Windows users !
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Simon, are you using Photoshop CS5 or Elements 10? Can you post a screenshot of what you're seeing?