Photoshop Elements: Organizer lost pics

  • 1
  • Problem
  • Updated 7 years ago
  • (Edited)
Just opened organizer to add some scanned photos and couldn't find any of my files! Tag list is present but no photos appear when I click on them only a message: 'No items match this combination of search criteria and filter'. Show doesn't help???
Photo of Robert Parker

Robert Parker

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Posted 7 years ago

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Photo of Brett N

Brett N, Official Rep

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What combination of search criteria or filters do you currently have turned on? For example, in the top left is a search box, if you have anything typed in there, that is a search criteria. Filters can be found in various places, such as those stars in the top right of the image well area. A screen shot would be helpful here.
Photo of anchita dogra

anchita dogra, Employee

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Please try verifying that you have checked all media types under View>Media Types