Elements: I lost my Elements installation disk/DVD. Where can I download an installer?

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  • Question
  • Updated 2 weeks ago
  • Answered
  • (Edited)
i got a new computer and my Photoshop elements 10 is still on my old computer and i have lost the disk to change over to my new computer. is there another way i can get it to my new computer?
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Caitlyn Kriner

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Posted 5 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
If you have your serial #, you can download an installer for the current version of Elements from here: https://helpx.adobe.com/download-install/kb/photoshop-elements-downloads.html

Instructions for downloading older versions of Elements here: https://helpx.adobe.com/download-install/kb/downloaded-older-app.html

If you don't remember your serial # but you've registered your product, you can sign into adobe.com and access your serial #s here: https://account.adobe.com/products

If you've lost an activation because of a hardware failure and the system no longer runs, go to this page and work with a chat agent. They should be able to restore your activation: https://www.adobe.com/about-adobe/contact.html
(Edited)
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Dustie Hollon

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This reply was created from a merged topic originally titled Need my Photoshop Elements.

I had Photoshop Elements on another computer that was stolen. Can I download that application onto my new computer via online? If so, please direct me.
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SarahK

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This reply was created from a merged topic originally titled Transferring program to new computer.

I recently got a new PC and would like to transfer my Photoshop Elements 10 program to this new computer from my old computer. I do not know where the original installation CD is. How should I proceed?
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Donna Curette

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This reply was created from a merged topic originally titled did a system restore lost the program need help! Photoshop element 13.

need to re install photoshop element 13
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dimitri ilic

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This reply was created from a merged topic originally titled I need the link to download elements 14.

I need the link to download elements 14 that I have purchased



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David Toguchi

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This reply was created from a merged topic originally titled computer crashed. All I have is serial #. How do I reinstall elements 13 ?.

My computer crashed and had to do a reinstall of harddrive.  I purchased elements 13 some time ago.  All I have is the key / serial #.  How do I reinstall elements 13 on my computer?
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Michel BRETECHER, Champion

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bill young

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This reply was created from a merged topic originally titled hi had to have my computer wiped and reloaded cant find disc to download nor lice....

I bought photoshop fro currys but had to have computer wiped and reloaded now I want to reinstall photoshop cant find details to download nor licence can you please help



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Lucy McGuffey

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This reply was created from a merged topic originally titled Computer crashed; how to download again.

My computer crashed and I need to download photoshop again without paying again. How can I do that?  Thanks.
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Michel BRETECHER, Champion

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You can download the installers from here:

https://helpx.adobe.com/download-install/kb/photoshop-elements-downloads.html
https://helpx.adobe.com/download-install/kb/download-earlier-version-photoshop-elements.html


You'll need your licence code. You can recover it by going to your Adobe Account.

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conny Schiffer

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This reply was created from a merged topic originally titled I have a new PC but I can't install Photoshop,because I've forgotten my adobe id.....