Elements 9: Lost file extension display... Preferences defaults to "never"

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  • Problem
  • Updated 5 years ago
  • (Edited)
PS Elements 9 ... worked fine until suddenly, file extention quit displaying. Checked PSE preferences > File Saving Options > Append File Extension: defaults to "Never" no matter what I do!!! Same thing happens on the PSE 9 on my laptop. I need those file extensions to display!!! I am a designer needing to compile final files for a client project.
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Shirley Schmidt

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  • frustrated

Posted 5 years ago

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Dan Smith

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There is a bug in pse 9 on macs that if you go to the file saving options in the preferences then it always defaults to Never no matter what other option you may choose.

The solution is to reset the pse 9 preferences by holding down the Shift+Cmd+Option keys when starting the pse 9 editor and then Never open the File Saving Options part of the preferences again.

http://feedback.photoshop.com/photosh...
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Shirley Schmidt

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THANK YOU!!! I thought it was planned obsolescence happening!!