ELEMENTS 14 - Lost photos after installing update on Windows 10

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  • Problem
  • Updated 3 years ago
  • (Edited)
I just installed an update and now all my photos are gone.!!!
What happened and how do I get them back, these are 3000 family photos.
I have tried a restore but that did not help.
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Alan More

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Posted 3 years ago

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Chris Cox

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Which product are you using?
Which version?
Which OS version?
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Alan More

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PS Elements 14, Windows10
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Stuart Kerner

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I had the same problem and found out that all my photos were automatically transferred
from my iPhoto to a new app called Photos. It's a circular symbol with multicolors inside.
It's actually better than iPhoto. 
Check to see if that's the case.
Stu Kerner
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Chris Cox

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I seriously doubt that he will have iPhoto or Photos on Windows 10.