ELEMENTS 13 - problems connecting to Costco photo service

  • 1
  • Problem
  • Updated 4 years ago
  • Solved
  • (Edited)
I purchased elements 13 Special Edition from COSTCO (print directly to 1 HOUR PHOTO) and cannot activate this feature and cannot find any reference to it. Web search reveals this is an ongoing problem and return it to COSTCO. Now what?
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Dennis Farness

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Posted 4 years ago

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Sandeep Singh, Official Rep

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Hi Dennis,

Please elaborate the issue here.
As I understood, you are not able to download and install it on the system?
If yes, please click on this link to download Photoshop Elements 13 http://helpx.adobe.com/photoshop-elem...

Regards
Sandeep
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Dennis Farness

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I was having a problem with the link from Adobe to COSTCO 1 HOUR PHOTO. Reloaded the intire Elements 13 all is well. I think the problem was not disabling the anti virus to begin with. No more problems for now. Thank you for your time.
Photo of Dennis Farness

Dennis Farness

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I was having a problem with the link from Adobe to COSTCO 1 HOUR PHOTO. Reloaded the intire Elements 13 all is well. I think the problem was not disabling the anti virus to begin with. No more problems for now. Thank you for your time.
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Dennis Farness

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Problem solved disabled anti virus and Reloaded.