Lightroom: Why do all my photos have a question mark ? on them?

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  • Updated 3 years ago
  • (Edited)
Why when I opened my Lightroom, all photos have gone? And that was a exclamation mark symbol appeared on the top right. I clicked it, it showed that " Unusable. Because it could not find the original document." I continued to finding photos in all folders which in my computer. But I still could not find that. These photos are very important to me. I need your help. Thank you.
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Huiming Zhong

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  • confused

Posted 3 years ago

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Victoria Bampton - Lightroom Queen, Champion

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When you click on the exclamation mark of one of the photos, where does it say Lightroom thinks it should be?

And you say you've found your photos on your computer - where is that particular file? Where Lightroom thinks it should be? Or somewhere else?

What OS are you using? And where do you store your photos?