Photoshop CC 2015: Freezing on iMac (10.11)

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  • Updated 3 years ago
  • (Edited)
I have a Model Name: iMac Model Identifier: iMac 17.1 Processor Name: Intel Core i5 Processor Speed: 3.2 GHz Number of Processors: 1 Total Number of cores 4 L2 cache (per core): 256 KB L3 cache: 6 MB Memory: 8 GB version of the boot ROM: IM171.0105.B05 SMC version (system): 2.33f10
And Adobe Photoshop version 2015.1 CC. The problem that arises is that I am working and photoshop crashes and I lose all the work and can not recover.
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Sergio Pezzutti

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Posted 3 years ago

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Chris Cox

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What does the long, detailed crash report say?
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Sergio Pezzutti

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No crash report The problem occurs very often and I have to force to quit PS
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Chris Cox

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See the guide for how to take a sample of the frozen process, so we can see where it is frozen.
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Sergio Pezzutti

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/Users/sergiopezzutti/Documents/Muestra de Photoshop CC.txt
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Chris Cox

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We can't see a document on your hard disk - you have to paste it here, or upload it to a server somewhere (preferably zipped) and paste the link here.
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Chris Cox

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Odd, that doesn't show Photoshop frozen at all - it is very busy responding to events, redrawing UI, drawing document changes, etc. as if it were quite busy.