Photoshop.com: Login Failed

  • 1
  • Problem
  • Updated 6 years ago
  • (Edited)
Archived and Closed

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Photoshop.com is not allowing me to sign into my site. It keeps giving me an error message, but it says Welcome, (my name) like it's already signed in. I would like to open my library, and it will not let me in.
Photo of Kim Bumgardaner

Kim Bumgardaner

  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 6 years ago

  • 1
Photo of Amreek

Amreek, Employee

  • 160 Posts
  • 6 Reply Likes
Hello Kim,

Please try clearing your browse cache/cookies and then re-login to photoshop.com.

For details on how to clear your browser cache/cookies refer this page: http://www.wikihow.com/Clear-Your-Bro...

Hope this helps.

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