login problem

  • 2
  • Problem
  • Updated 2 years ago
Unable to log into Photoshop Express.
Photo of Ram PG

Ram PG

  • 1 Post
  • 0 Reply Likes

Posted 2 years ago

  • 2
Photo of Christine Teuscher

Christine Teuscher

  • 1 Post
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I am having the same issue. I keep getting "there was an error connecting to your Adobe account" on the Microsoft Windows 10 App.
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smriti mehra, Employee

  • 29 Posts
  • 2 Reply Likes
We are looking at resolving this on priority. There seems to be an issue with Windows desktop and Windows tablet devices. It is working fine for Windows Phone.
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KUSHA CHOPRA, Employee

  • 24 Posts
  • 3 Reply Likes
Update with the fix is released now. You should be able to see it on store anytime. Please update your app if not already updated. Sorry for the inconvenience!

Thanks,
Kusha