Photoshop Elements: Incompatibility with Windows Live Mail 2011

  • 5
  • Problem
  • Updated 7 years ago
  • Solved
  • (Edited)
I am very dissatisfied that PSE9 does not work with Windows Live Mail 2011. I believe that is a major product defect or failure and want refund or a free fix or newer version

Richard L. Hirsh, Adobe ID richala@sbcglobal.net
Photo of Rhirsh

Rhirsh

  • 1 Post
  • 0 Reply Likes

Posted 7 years ago

  • 5
Photo of Brett N

Brett N, Official Rep

  • 2258 Posts
  • 114 Reply Likes
Official Response
We have found the reason for the incompatibility with Windows Live Mail 2011. Basically, installing Windows Live Mail doesn't add some registry information that Photoshop Elements requires to use it as an email client. Full details can be found here:
http://kb2.adobe.com/cps/848/cpsid_84...