Lightroom: lion import problem

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  • Updated 7 years ago
  • Solved
  • (Edited)
I have a new Macbook Air running Lion that I loaded LR3 on. I copied over my Lightroom folder from my old computer. My workflow is as follows. I have a hierarchical file structure in my Pictures/Photos file so I have a parent folder 2011 and then month subfolders (e.g. 2011-08) and finally day folders in the month folders (e.g. 08-16-2011). I copy my photos off of the SD card into the day folder. Then I go to import photos (e.g. the ones in the 08-16-2011 folder) into LR3 by adding them. On my old computer running Snow Leopard when I imported photos they would appear in the correct files in the hierarchical structure so that when I looked at my Library I would see

2011

2011-08

08-16-2011

Now on the new machine I see

08-16-2011

2011

2011-08

If I try to move the 08-16-2011 file into the 2011-08 file where it should appear I get an error message saying that the file already exists at that location.

I've tried several things including deleting the preference files, renaming a file in the library view but then when I go to move it I get the same error, creating the 08-16-2011 file in the Library view and selecting import into this file but it still creates the top level folder and nothing gets imported into the one I created and pointed to, synchronizing the folder, and a couple of other things.
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Sherri

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Posted 7 years ago

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Benjamin Warde, Employee

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Hi Sherri,

I have tried this in Lion (though not, granted, on a Macbook Air) and am not able to reproduce the problem, the folder hierarchy displays correctly for me. I can make a few suggestions, but first, there are some things about your description above that are not clear to me. For example, when you write:

08-16-2011

2011

2011-08

Is that mean to imply that each of those folders appears in the Folders panel in Lightroom next to each other, as peers, as in:



Or in a hierarchy, as in:



?

Thanks,
Ben
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Sherri

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Hi Ben,

Thanks for trying to help. What I finally had to do was create a top level folder (I named it Photos) and drag all the files into that. I found that somewhere on the internet and have no idea why it works but it did. So I now have


Sorry that I was not clear before and I had the format of the name of my day files wrong. Anyway what I would see when I imported photos from a new day folder (in this example 2011-08-16) it would appear at the top of the hierarchy so that I got
2011-08-16 (with the imported photos)
2011
2011-08

There was no 2011-08-16 showing in the 2011-08 folder even though in my actual Photos directory the 2011-08-16 file was under 2011-08 like this


Then if I tried to move the 2011-08-16 folder into the 2011-08 folder in Lightroom (since it didn't appear there) I got the error message saying that the folder already existed.

Somehow adding that top directory (Photos) fixed everything
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Benjamin Warde, Employee

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Hi Sherri,

I'm glad you found a solution. I would be curious to know what happens if you right-click on your "Photos" folder in Lightroom and choose "Promote Subfolders." What should happen is that the "Photos" folder should disappear (just from the display in Lightroom, it doesn't actually get removed from your hard drive) and all of the folders and subfolders in "Photos" should display normally in Lightroom as they do now, but without the extraneous top-level "Photos" folder above them.

"Promote Subfolders" is undoable, so if it messes anything up, you can just go to Edit>Undo to fix it. If you try this, let me know what happens.

Thanks,
Ben
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Sherri

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Ben, that worked. I promoted them and then added a new folder in my Photos folder outside of LR and then I imported that photo and the file ended up in the correct place. Do you actually understand what is going on here?
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Benjamin Warde, Employee

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"Do you actually understand what is going on here?"

I wish! :-) I don't really know, but somehow in the transition to the new computer a mis-match occurred between where Lightroom thought things were and where you thought they were. One way or another, adding that top level folder seemed to straightened things out, and now that they're straightened out, the top level folder seems to be unnecessary. Unfortunately, there are a lot of potential variables here, so I don't really know specifically what might have happened. Glad it's working now though!

-Ben