LightroomCC shuts down PC

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  • Updated 9 months ago
  • (Edited)
LightroomCC shuts down PC when exporting or browsing with no error messages. Windows 10. Intel HD Graphics Video. I3 CPU. 4 GB RAM. GPU acceleration is disabled. No other shut down issues with any other programs. Making it impossible to upload images to my photoblog. Same issue exporting to my desktop . Any feedback appreciated.
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Matthew Ruderman

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Posted 9 months ago

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James Hess

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Although the published system requirements indicate that a minimum of 2 GB RAM is needed, it is generally recommended that you should have at least 8 GB RAM. And I would question the suitability of the I3 processor coupled with only 4 GB of RAM. I think you are a little underpowered.
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Rikk Flohr, Official Rep

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Shut down's are normally a result of a hardware failure. Bad Ram? CPU over temp? 

I would recommend running some Ram tests and make certain your memory is responding correctly. I would also consider monitoring your CPU temperature during the operation and see if you are getting too warm.