Lightroom wont download

  • 1
  • Problem
  • Updated 5 years ago
Hello-

I just bought the lightroom/photoshop programs and lightroom will not download. It says ERROR: DW006: Apple Package failed to install successfully.
ERROR: Third party payload installer Adobe Photoshop Lightroom 5.pkg failed with exit code: 1.

Please let me know what I can do to fix this

Thanks
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Abbey Wilson

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  • frustrated

Posted 5 years ago

  • 1
Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

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Which operating system version are you running?
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Abbey Wilson

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Mac OSX I believe!
Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

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Go to the Apple menu (top left) and select About This Mac. Check it's 10.7 or later, as LR won't run on 10.6.8 or anything earlier than that.