Lightroom not playing nice with NEF/RAW files

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  • Updated 7 years ago
(i run windows 7 professional)
i find it strange that when i upgraded to Lightroom 2.7, i could no longer open raw/nef images to work on. i have the appropriate raw codecs etc, but alas i had to reinstall my 2.0 LR software. now running well on 2.1 version.

do u have suggestions ? this feels like a step backwards and i fear trying the latest version you offer as a free trial download. can i try it without an un-install of my working version of LR 2.1 ?

does this sound like an adobe issue or a microsoft issue ?
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mindy tarry

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Posted 7 years ago

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Steve Sprengel, Champion

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You are talking to other LR users, here, not Adobe people, usually, but...

LR 2.7 supports more RAW formats than LR 2.1, so what you're describing shouldn't happen and there must be some other reason things aren't working in LR 2.7.

What message or what behavior do you see that leads you to believe LR 2.7 doesn't support your RAW files that LR 2.1 does?
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mindy tarry

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hi steve,

when trying to open a raw file to work on on, i had been getting the message that my file is damaged or unsupported.

of course that is not the case as it opens up fine in the earlier version i reinstalled.

i tried reloading nikon's codec, most up to date version, but i already had it on my computer, so that was not a strong case for that being the problem.

i might add, that the message about unsupported or damaged had been an inconsistent message/ behavior, as i was VERY occasionally able to view & open a few raw files out of a memory card, but not very many at all. on some/most memory cards, no raw files were able to be opened in LR 2.7.

i read on some blog site that windows 7 does not support the latest codecs, but i am not sure that is accurate, as i am able to open raw files in earlier version of LR, still on my windows 7 os.
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Steve Sprengel, Champion

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LR uses a built-in RAW engine and doesn't use any external codecs that Windows or Nikon might supply.

In your "I might add" paragraph you talk about the memory card and some images working or not working. Is this for LR 2.1 or LR 2.7 where things occasionally work. What is your workflow up to when you see the message about not being supported? In other words, do you import directly from the camera or from a cardreader or copy the images to the hard-drive, first, and then import?

It is possible that if you import from the camera or memory card that LR 2.7 is using a different way to access things vis USB and there is some sort of USB driver conflict that makes things not work that way. Try copying the files from the card to your desktop, first, and see if LR 2.7 will import them.
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mindy tarry

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i always load from memory card into computer slot ... no card reader necessary for my sd size cards. my nikon d90 is supported by the codec i have on deck.

all images load well into "my pictures" on windows c:drive, and they go directly to the new folder i create with the shoot name.
i have never experienced a missing or corrupted image file or batch of photo files . i always format cards for new shoots, and never have reused a card i found questionable.

the workflow is to upload via notebook card slot, review images, and then select raw/nef images to edit in lr ... the ULTIMATE RAW EDITOR, i might add ( big fan of lr !)
i select an image, right click on that image and select lr from my drop down menu.
even a direct import into lr, which i tried of course, was not effective in correcting the issue.
lr would automatically choose the jpeg version, and give me the nasty message about my raw file b eing bad news. ( i shoot jpeg fine/raw quality on my sandisk cards via nikon dslr's)

i have never waivered from this workflow, even on my old notebook running windows xp.
as i said, there are no issues at all since i reinstalled lr 2.1 on windows 7 new notebook setup.

how bizarre
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Steve Sprengel, Champion

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Can you upload one of the problem images to www.yousendit.com or www.dropbox.com and post the download link? I or others can try and see if it works for us in whatever version of LR we are using.

From what I remember recent versions of LR doing, you can drag-and-drop a LR-catalog to LR and have it open, but cannot import images that way. Perhaps this changed between 2.1 and 2.7. What menu option are you choosing from the image-right-click menu to initiate an import into LR, if I understand your workflow correctly?

The way I usually import images to the more recent versions of LR is to open LR to Library mode and drag-and-drop an image or a folder of images to the central area where the grid or loup view normally is. There can be images there, already, but DnD to there works to start an import. Can you try this and report what happens? You might want to create a brand-new catalog for LR 2.7 experiments to remove a corrupted catalog as a variable.

If you cannot even open LR without it giving a warning then perhaps it is trying to use an image as a LR catalog and you need to press and hold down the Alt-key while starting up LR to get it to ask for a new catalog.
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mindy tarry

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hi steve,

i won't be pursuing the issue with lr 2.7 & raw uploads any further ... i have way too much work to get accomplished this week.

i am satisfied working on 2.1 version for now as it works well with my current setup.

my next move will be to try the free download trial for the latest version... lr 3,
or version 4 if it is released soon.

just one of those things that there is obviously, not a simple solution for.
thanks so much for your time and attention.
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Steve Sprengel, Champion

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Yes, please try the LR 3.5 RC from labs.adobe.com when you have some time.

I think there may be an issue with the beginning of your workflow that isn't compatible the later versions of LR 2.x.
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mindy tarry

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hi steve,
i do not think it is my workflow.
i have the updated lr 2.7 on another laptop, and i am able to open nef files with no problem.
right clicking on image in "windows," my pictures, and choose open with lr.
it's my typical workflow, and it works with no problems.

there is something about my setup on my main workstation which was not liking the new version of lr 2.7 .... i will eventually try the 3.5 that you suggest ! such an oddity.

btw, my toshiba satellite running windows professional which is my main editing station, seems to be fab in every way, but apparently does not like 2.7 ! who knew ...
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Benjamin Warde, Employee

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Hi Mindy,

I would make the same suggestion that Steve made, that you try version 3.5. If you continue to have problems, then again, like Steve, I would suggest that you provide a sample file that fails to open in Lightroom. If you like, I can email you privately with instructions on how to send a sample file to me directly.

Newer Lightroom releases do not remove support for any previously supported raw formats. If you have files which open fine in an earlier version of Lightroom and not a later version, then I would suspect that your Lightroom catalog might be corrupted. If you try Lightroom 3.5 and it also fails for you, I would be curious to know what happens if you try these files in a brand new, empty Lightroom catalog.

Thanks,
Ben