Lightroom mobile: Syncing issues

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  • Problem
  • Updated 4 years ago
  • (Edited)
I Have subscribed for the new plan Lightroom+Lightroom Mobile + Photoshop.
Still from the top left tab of Lightroom window, it shows that i a have 24 days (and counting) of trial for Lightroom Mobile and my Sync status is stuck at "Syncing 9 photos" regardless i am adding or removing pictures to be synced.
Finally, metadata changes from iPad are never properly synced to the Lightroom Desktop.Very Disappointing. How can i fix this?
Thanks

Lorenzo
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Lorenzo Dini

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  • sad

Posted 5 years ago

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Ignacio Barrientos, Employee

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Have you tried to restart the application?
Of that doesn't work you can try to disable/enable sync for that collection.
Let me know if it helps.

Thanks,
Ignacio
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Lorenzo Dini

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Hi,
i have tried signing in and out and restarting many times but nothing.
Now i have deleted all the data and restarted the sync. The sync is progressing so far, however, as you can see from the screenshot attached, i still see the 24 days trial left, which makes me thing something is just not right
Thx
Lorenzo

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Ignacio Barrientos, Employee

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sorry for the late reply but has this problem been solved now?