Lightroom: LR4.1 Develop module does not always load images with full resolution.

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  • Updated 6 years ago
Up to now I have been using LR 3.6 and was satisfied so far. Now I have installed the LR4.1 trial version, 32 bit, on my dual core PC under Vista.
After importing a catalog from LR3.6 I found that the following problem frequently happens:
When changing from one picture to the next, the new picture is loaded slowly. As normal, the resolution of the displayed picture improves gradually, but in many cases the loading seems to be incomplete and the picture appears still blurry (though the photo is ok). At higher zoom levels (1:1 or 3:1) the image appears bigger but not better with huge pixels at 3:1.
Sometimes it helps to change to another picture and then back, sometimes the image window remains completely or partially grey, sometimes an error message "Beim Arbeiten mit dem Foto ist ein Fehler aufgetreten" is shown. Sometimes it helps only to finish LR and start it again.
I want to add that the problem is not related to the quality of the photo as such or to the settings of the sliders in the develop module. The problem happens even when no settings have been changed at all.
I have also imported the pictures again from scratch but experienced the same problem.
Here is the picture at 3:1 zoom when loaded normal:

Here ist the same picture at 3:1 zoom when the problem occured:

This is the error message:
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Roger Duncan

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  • disappointed.

Posted 6 years ago

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Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

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Is it always the same photo? That error message often means that it's hit some corruption.

And where are the photos stored? Internal or external drive?
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John Spacey

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I've had this error message on a couple of images with 4.1 final . internal drive and image is fine and loads OK subsequently.
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Roger Duncan

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Hi Victoria,
it is not always the same photo but seems to happen occasionally on any photo.
I don't think that the photo is corrupted because I can access the same photos with LR3.6 without any problems.
All my photos are on the internal hard disk, and I did never experience any problems with this disk.
All in all I think it is very unlikely that the problem is related to data access problems or corrupted data.
The error message appears only from time to time, in most cases the problem is that the picture is apparently not loaded and displayed properly (without any error message) but with some side effects (e.g. the navigation view in the left upper corner of the screen remains empty or the thumbnail view remains empty - you can see both failures in the 2nd picture that I have uploaded.
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Victoria Bampton - Lightroom Queen, Champion

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If you import that same photo into a clean catalog, do you get the same thing there? I'm just trying to work out possible causes - corruption would be one, dodgy RAM would be another, and of course it could be a LR bug.
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Roger Duncan

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So far I have only copied the original photos to another folder and imported them again - this didn't solve the problem.
But I will try with a completely new catalog as well and will report then again.
I will also run an extensive RAM test to see if it is ok.
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Roger Duncan

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In the meantime I have tried with a completely new catalog and didn't see the problem again so far. I will work with the program in the next day and will anyway post here if the problem is really gone or not.
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Victoria Bampton - Lightroom Queen, Champion

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A corrupted preview cache would be the other place to look. To rule that one out, on the problem catalog, find it on the hard drive and rename the Previews.lrdata file. Reopen LR and let it rebuild previews - it may do so quite happily.

It wouldn't usually be the first place I'd look if the problem occurs in the Develop module, but considering it's ok in a clean catalog, it would be worth a shot.
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Roger Duncan

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Unfortunately I could no longer duplicate the problem after returning to the catalog that had the problem. So far the photos load now always in a normal way (though it still takes noticeably longer than with LR3.6).
Thus it seems that at the moment there is nothing to do about the problem. If it returns I will try if rebuilding the previews help and report again.
Thanks so far.