lightroom exporting random blank images

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  • Updated 4 years ago
After exporting a wedding of 1300 pictures in low resolution (750px wide) with a PNG logo, 5 or 6 random pictures are blank. They are are completely white, except for the logo. Interestingly, the preview of the picture (both on MAC and PC) shows correctly. This seems worth reporting.
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sebastien auger

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Posted 4 years ago

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Rob Cole

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Are you in the develop module when you export, if so - try the library module. If it makes a difference, I'll tell you how I came up with the idea ;-}.
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sebastien auger

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I can't answer for certain, but I just opened that specific catalog and it looks like I was in Develop last, so that must be the case. What difference does that make?
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Rob Cole

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Probably won't make any difference (shouldn't), but if I were you, I'd try it.

I've seen full-size but all-white images (like you describe I think) lots of times when developing plugins, using the new method in the SDK for fetching a rendered version of an image - problem only occurs when user is in develop module.

My theory: perhaps those two phenomena are related.
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sebastien auger

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The export from the library module created no such white images, which supports your theory Rob. When I originally exported however, I exported 4 sets all at once. 1 set in high res, 1 set in low res with logo, and 2 of the same set in black and white. All pictures were being renamed on export and going into different folders. I don't know if any of this makes a difference, but when I reexported from the library module, it was only the 1 set (low res colour with logo).

Thanks for your input. From now on, I'll make sure I export big jobs from the library module. It's really weird that one would have to do that. I don't know if anyone from Adobe is monitoring this, but it should be looked after.
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Rob Cole

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I reported the problem with the SDK, but so far - no comment from Adobe, and (presumably) no fix.

In theory, Adobe should be monitoring these bug reports, but dunno how rigorously in practice.

Please remember to report back here after a while, ok?

Cheers,
Rob