Lightroom: Unable to disable color management in HP printer driver

  • 1
  • Problem
  • Updated 5 years ago
  • (Edited)
Hi
I noticed that the preferred way of printing from Lightroom 4 to my HP color LaserJet printer (CP5225dn) on a Mac simply does not work as it should.
When set the colormanagement under Lightroom control and so it gets disabled in the printer driver, it in fact is NOT disabled in the printer driver, although it looks disabled in the corresponding dialog.
I think the problem is in the Apple (10.8.x) HP printer driver (latest available version installed)
Maybe you can reproduce this, and help
Thanks
Photo of Mario Ban

Mario Ban

  • 5 Posts
  • 0 Reply Likes
  • frustrated

Posted 5 years ago

  • 1
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 812 Reply Likes
That means that the HP printer driver does not follow the Apple guidelines correctly. If the application is managing color, the driver is supposed to disable all of it's color controls.
Photo of Mario Ban

Mario Ban

  • 5 Posts
  • 0 Reply Likes
Yes, you are right! This is exactly the problem
Now how to communicate this to the right people from HP, so they can fix it? :)
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 812 Reply Likes
We can try, but you should also contact HP about this (sometimes hearing from affected customers is more effective).
Photo of Mario Ban

Mario Ban

  • 5 Posts
  • 0 Reply Likes
Ok, I try to contact HP about this driver issue
Thanks
Photo of Dorin Nicolaescu-Musteață

Dorin Nicolaescu-Musteață, Champion

  • 703 Posts
  • 38 Reply Likes
Photo of Mario Ban

Mario Ban

  • 5 Posts
  • 0 Reply Likes
Yes, sounds like the same problem to me, just with this Epson printer driver