Lightroom cannot find images

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  • Updated 7 years ago
Why is it that Lightroom3 often cannot find folders in my external hard drive? Images are intact in XHD, but Lightroom cannot see them, and I cannot edit them. I have done backups, and checked hard drive. Images are there, but Lightroom does not recognize them.

Folders appear in the index with a "?" next to them. Connectivity to all but my 2 most recent folders has been lost. HELP!
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Steven Clouthier

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Posted 8 years ago

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Photo of Anita Dennis

Anita Dennis

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This may sound silly, but your external hard drive is powered on, right? Second thing to check: Did you move photos or folders on the hard drive from the OS, rather than moving them from within LR? That would break the connection. To restore it, see
Locate missing folders.