Lightroom: Wacom Tablet creates blobs when brushing softly

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  • Problem
  • Updated 3 years ago
  • (Edited)
Wacom Bamboo Pen (Capture in the USA I blelieve) is not functioning properly with Lightroom. The problem occurs in Lr only (Photoshop, Artrage and many other apps work just fine with it), so it is not a hardware malfunction.

I have tested this with Lr 3.6 64-bit, Lr 4 beta 64-bit, Lr 4 beta 32-bit. I always get the same results.

Problem description:

1) Choose the adjustment brush
2) Sart brushing in the picture ( settings do not matter, neither does picture format Raw-Jpeg).
3) When brushing softly, random "blobs" of hard brush strokes appear without me using more pressure ( so they are not caused by me and are unwanted!)

System specs:

OS: Windows Home Premium 64-bit
VGA: Nvidia 275 GTX
RAM: 6Gb
App: Lr 3.6 64-bit, Lr 4 beta 64/32-bit
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g k

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Posted 7 years ago

  • 4
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Artyom Obukhov

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I have the same problem, but i notice, that happens when the usage of CPU become too high. So, I have the same in PS actually, but it happens not so often as in LR. I see you have a lot of RAM, but what your CPU is? Maybe it's the cause of the problem?

P.S.: sorry for my bad english =)
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g k

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So far I haven't had any issues with other software. Just Lightroom.

CPU is Intel i7-920 (quad core with HT).
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g k

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After all this time, Wacom has recreated and acknowledged the porblem
(http://forum.wacom.eu/viewtopic.php?f....

However, in their conclusion, they state that this is a Lightroom bug and it lies with Adobe to fix this.....
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Becky Sowada, Adobe Employee

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gk, can you post a screenshot of your Wacom preferences? I want to mimic your settings as closely as possible.
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g k

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@Becky Sowada - Sorry for not posting earlier

This is the screenshot of the settings. Everything is set at default, except for the "tip feel" which is set to firm. The only reason for doing that is that the problem becomes more obvious then since the blobs are "brushed" at full strength and really stand out next to the soft lines that "firm" creates.

Unfortunately, Wacom claims that this is not their fault and that it is up to you guys to fix it.

Information update so far:

1) The problem seems to affect only windows systems. Mac users seem to have no problems
2) I have replicated the problem in another system and had several others confirm it in the Wacom forums. Funny thing is that one of them was using an Intuos model......

Do you think it is fixable?

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Becky Sowada, Adobe Employee

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Hi gk,

Thanks for the screenshot. The team was able to see the problem happen, and a bug has been logged.

Becky
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Arndt Bär

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Hi,

any news on this? LR 4.1 RC 2 still shows no sign of improvement.

In my opinion, LR just does not filter out mouse clicks from the wacom driver, and only accepts (pressure sensitive) brush strokes instead (when using the correction brushes at least). Instead, it gets a mouse click (turn on the sound in the wacom driver to figure it out) and pressure data at the same time, and sometimes (especially when there is a lot to do - track mouse movement, update screen, apply correction) tries to react to both of them.

Is there no way (ask your Photoshop colleagues for help) to ignore mouse clicks from the tablet device while the brushes are applied? Again, to be clear: In my opinion, there is a mouse click event (100% pressure) and a brush stroke (0-100% pressure) event generated at the same time by the tablet driver, and LR sometimes cannot figure out whether the mouse click is to be ignored in favour of the brush stroke. Does that make sense?

Cheers,

Arndt
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g k

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4.1 final released and still no fix. Guess this is a low priority issue?
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Ian Kidd

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I have the very same problem in photoshop CS6 (64bit)

while using a wacom cintix -some of the brush strokes (although rare) seem to ignore any brush settings and treat it like a huge hard stroke (even the eraser)
(which is of course annoying since you cant predict it and genrally requires an undo)

any solutions?
(VERY ANNOYING)
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Meier Michael

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Is there still no solution???

This problem is really annoying
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Ian Kidd

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for photoshop atleast with my pressure sensative tablet it was to install an earlier
tablet driver http://feedback.photoshop.com/photosh...
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g k

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Lightroom 4.3 released today

Guess what....still no fix......

Oh well, I guess this has been posted only 11 months ago....!!!!!!!!!!!!!!!!!

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Arndt Bär

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checking that was also my first impulse - doh, nothing happened. The problem doesn't seem to exist both for Adobe and Wacom.

Lightroom users, DON'T buy a Wacom tablet.
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Aimee Stephenson

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I am having the exact same problem. It works beautifully in PhotoShop CS6, but really terrible in Lightroom 4. Were you ever able to come up with a solution to this problem? I am running Winows 7 64-bit, Lightroom 4.3 64-bit with a Wacom Intuos5 touch, medium sized. This is very frustrating, as most of MY photo touch-ups are done in Lightroom, not in PhotoShop. Please Adobe.... HELP!
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Jan Schuster

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Very same with me. I've just tested a brand new Bamboo Pen&Touch in LR4.3 running Win7 and got all those random blobs....
Would be nice to know from Adobe if there is any bugfixing in the near future (=LR Version <4.9), or at least a workaround.
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Aimee Stephenson

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I am hoping that either Adobe or Wacom will come up with a solution soon! I am still having the same problem.... and it DOES show up in PhotoShop after all, just not as pronounced as it does in Lightroom. Thought it might be a memory issue, so we bumped my RAM to 16GB. Still having the same problems. Very frustrating.
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Wiesiek Stempak

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I have the same problem. Lightroom 5 is very slow on crop tool&perspective correction. Healing brush is unusable (freeze 5-8 sec).
I did not use gradient tool. The same things with laptops touchpad are fast.
Lr4 (4.0&4.1&4.2&4.3&4.4) is slow with using spot removal (changing position marked area) - unusable with pen but laptop's touchpad is fast.
Windows 8 x64 (automatic update) and Bamboo CTL-470 Pen (latest drivers 532-1).
No mouse installed (ever)
SSD Samsung 120 GB (system, apps, caches, Lr library, temps)
Flicks are on (Win)
Right click on press is off (Win) - it speeds up ~50%-70%, but not enough
Nvidia GT650 - latest drivers 320.49 (2013.07.01)
8GB RAM
Photoshop CS6 is very fast with all i can do on this machine/laptop (ASUS N76VZ+calibrated monitor ICCv2).
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Dan

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Same problem in 5.7.1 here.

When will there be a solution?
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Aimee Stephenson

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Since first commenting on this over 2 years ago, I have upgraded to a MAC Pro, completely loaded with ram, running all of the latest updates, updated Wacom drivers, and all of the latest Adobe updates for LightRoom and Photoshop (I have Creative Cloud, so I am always up to date.) My Wacom Intuos5 touch still does not work properly with either Adobe LightRoom or Photoshop.