Lightroom 5 has crashed my Laptop

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  • Problem
  • Updated 6 years ago
I installed Lightroom 5 this past Sunday and it was crashing all week long but now my laptop will not restart at all. Is there a fix for that? I am certain that it is related because I was not having any issues with my laptop before I installed Lightroom 5.
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Michelle Grady

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Posted 6 years ago

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Chris Cox

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An application cannot crash the entire machine, nor harm the hardware - especially not in a way that would prevent the machine from booting.
Only a low level driver bug, OS bug, or hardware defect could do that.

Have a professional take a look at your laptop.
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Andrew Freeman

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When you say LR crashes, specifically, what happens? By the sounds of it the whole laptop shutsdown