Lightroom: LR 5 install failure Exit Code 7 (Mac OS 10.6.x)

  • 1
  • Problem
  • Updated 4 years ago
  • Solved
  • (Edited)
When I try to download the software for Lightroom 5 from the Adobe Application manager on my computer it always failed and i receive this message: Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR: DW006 ...

-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)

----------- Payload: AdobeLightroom5CCMPkg-mul {4b06fc24-6249-4c57-9830-6008a3ce9a80} -----------
ERROR: DW006: Apple Package failed to install successfully.
ERROR: Third party payload installer Adobe Photoshop Lightroom 5.pkg failed with exit code: 1

On my portable I had no problem at all. What can I do?
kind regards,
Photo of Leen Vermeylen

Leen Vermeylen

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Posted 4 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
Hi Leen,

Lightroom 5 requires Mac OS 10.7 or higher:

Are you trying to install on Mac OS 10.6.x?