Lightroom 5.4 Crashing when opening Preferences in Windows 7

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  • Updated 4 years ago
Lightroom 5.4 today updated.
Now, everytime I try to open the Preferences in the Edit menu, the programm crashes.
Operating system Windows 7 Home Premium Service Pack 1, English
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Fernando Boix

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  • frustrated

Posted 4 years ago

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Rikk Flohr, Official Rep

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http://www.lightroomforums.net/showth...

Try resetting your preferences file.
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Fernando Boix

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I'm very thankful for you quick answer and help. However, the first thing I tried was to rename the prefs file in AppData\Roaming\Adobe\Lightroom\Preferences\. A new preference file was automatic created after restarting Lightroom. Still, when trying to open the preferences dialog, Lightrrom crashed again :-(
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Rikk Flohr, Official Rep

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Next recommendation from me would be to do an uninstall of Lr and a reinstall just in case something was corrupt in you download or install.