Lightroom 5.3 crashing frequently since last update

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  • Problem
  • Updated 4 years ago
What version of Lightroom? Version 5.3, current as of last update from CC

Have you installed the recent updates? Yes. Problem began after last update.

What operating system? Windows 7 Pro, 64bit, svc pack 1

What kind(s) of image file(s)? Any type - Nikon raw, jpg

If you are getting error message(s), what is the full text of the error message(s)? No error messages, just a lockup and crash

What were you doing when the problem occurred? Problem happens when doing a sync, or an export. System freezes, lightroom screen greys out, and then I get the crash message

Has this ever worked before? Never had the crashing (and it's frequent) until the last update

What other software are you running? At the time, just the CC app and Firefox

Tell us about your computer hardware. How much RAM is installed? How much free space is on your system Core i7-2600; 32gb RAM; over 120gb free on C (ssd); libraries on multiple RAID disks; workspaces, catalogs, on own disks with near 50% free space in each case

Has this ever worked before? No changes to computer other than the usual windows updates, and the CC updates. THis computer is only used for image processing.

The crashes began a day or two after the last update run through CC. I run Lightroom on a Mac for my field work, and it's NOT having the problem, only my desktop windows machine.
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Edward Nazarko

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Posted 4 years ago

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