Lightroom 4 will not import files with a backsplash in the name.

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  • Updated 6 years ago
Lightroom 4 and 4.1 on a Macintosh will not import files with a backslash "\" in the file name.
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Gary Goodenough

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Posted 6 years ago

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Steve Sprengel, Champion

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Looks like some Windows-aware code is handling Mac files.

Does LR 4.2 RC1 still have the issue: http://labs.adobe.com/

What is an example of a specific file name that doesn't work, and what way does this manifest, an error, or you don't see the file in the Import preview thumbnail area or it is in the import-preview area but get's skipped on Import or something else?
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Steve Sprengel, Champion

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Have you tried LR 4.2 RC1 at Adobe Labs: http://labs.adobe.com/
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Gary Goodenough

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I haven't tried 4.2. I started the download. I will post the results when I run a test.
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john beardsworth

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It doesn't work in 4.2. While it worked it 2 and 3, I presume is that it's been changed deliberately to follow best practice in filenaming.
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Steve Sprengel, Champion

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"Best practice" being to use file names that will also work on a PC or online, not just a Mac or *nix system.
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Gary Goodenough

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I get the same error with LR 4.2 RC.

Regarding "best practice" I agree with this for shared files. However these are not shared files and I don't want to rename files in my library (from more than a decade) to comply with an error in one application.

What is the best way to report this bug to Adobe?
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jdv, Champion

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What is your "Treat the following characters as illegal" setting.

And yes, I'd recommend setting this to the largest set, and letting Lr substitute an "_" or something. This is just cleaner and more future proof.
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Gary Goodenough

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John Thank You for the recommendation. My setting is to only have /: as illegal. Which are the only illegal characters on a Macintosh. I looked at the other setting and counted 13 different characters I use in file names all legal on a Mac. My preference would be to report this bug to Adobe so it could be fixed. However I have been unsuccessful on finding out how to report bugs to Adobe either by phone or online.
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Steve Sprengel, Champion

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This Feedback site is where the File Bug Report link on the Labs download page comes to, so I think you've already done the right thing. Someone at Adobe reads every initial thread post, at least.

I suspect it is a design-change not a bug, but it would be nice for Adobe to give an explanation one way or the other and understand that this is messing with existing portfolios, and even provide a tool for mass-renaming. Of course they may choose to say nothing, and hope you tire of your two-step import process and just accept and use a different file naming scheme.

It may be that cloud-storage doesn't allow backslashes in names, either, and the change was made to support Adobe's future direction to a less colloquial storage model, rather than just make people upset with an arbitrary decision years after a product was first introduced as it must seem to you.
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Gary Goodenough

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Steve, thanks for the info. I await a possible answer from Adobe.