Videos do not work in Lightroom 4.1 and 4.2 RC

  • 1
  • Problem
  • Updated 7 years ago
I have video files in several formats (including recent ones like the iPhone 4s and the Nikon D5100). In Lightroom 3 they work to the extent advertised in Lightroom 3; an image of the video is shown and I can double-click on the video and it will be launched and played in the external media application (usually QuickTime).

In Lightroom 4.1 and 4.2 RC, I can't do anything with the video. All that happens is that it 'loads' forever. ie. The loading... widget with the swirly stays forever and the swirly never stops swirling. All of the Edit In... options are greyed out, so video support for me in Lightroom 4 is less functional than in Lightroom 3. I can't even do what I used to do and launch them in an external application. Needless to say, none of the new video features touted in Lightroom 4 work either.

I've attached the system information from Lightroom. Hopefully you guys can sort this out. I'd like to upgrade to Lightroom 4 but can't if none of my videos will play.


Lightroom version: 4.2 RC [844780]
Version: 10.7 [4]
Application architecture: x64
Physical processor count: 8
Processor speed: 2.8 GHz
Built-in memory: 16384.0 MB
Real memory available to Lightroom: 16384.0 MB
Real memory used by Lightroom: 299.9 MB (1.8%)
Virtual memory used by Lightroom: 550.7 MB
Memory cache size: 29.6 MB
Displays: 1) 2560x1440

Application folder: /Applications
Library Path: /Users/phoenix/Pictures/Lightroom/General/Lightroom 4 Catalog/Lightroom 4 Catalog.lrcat
Settings Folder: /Users/phoenix/Library/Application Support/Adobe/Lightroom

AudioDeviceIOBlockSize: 512
AudioDeviceName: Built-in Output
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 44100
Build: Uninitialized
CoreImage: true
GL_RENDERER: ATI Radeon HD 4850 OpenGL Engine
GL_VENDOR: ATI Technologies Inc.
GL_VERSION: 2.1 ATI-7.18.18
GL_EXTENSIONS: GL_ARB_color_buffer_float GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_draw_buffers GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_imaging GL_ARB_instanced_arrays GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_provoking_vertex GL_ARB_seamless_cube_map GL_ARB_shader_objects GL_ARB_shader_texture_lod GL_ARB_shading_language_100 GL_ARB_shadow GL_ARB_shadow_ambient GL_ARB_sync GL_ARB_texture_border_clamp GL_ARB_texture_compression GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_float GL_ARB_texture_mirrored_repeat GL_ARB_texture_non_power_of_two GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_transpose_matrix GL_ARB_vertex_array_bgra GL_ARB_vertex_blend GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_window_pos GL_EXT_abgr GL_EXT_bgra GL_EXT_bindable_uniform GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_clip_volume_hint GL_EXT_compiled_vertex_array GL_EXT_draw_buffers2 GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_provoking_vertex GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_specular_color GL_EXT_shadow_funcs GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture_array GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc GL_EXT_texture_env_add GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_lod_bias GL_EXT_texture_mirror_clamp GL_EXT_texture_rectangle GL_EXT_texture_shared_exponent GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_timer_query GL_EXT_transform_feedback GL_EXT_vertex_array_bgra GL_APPLE_aux_depth_stencil GL_APPLE_client_storage GL_APPLE_element_array GL_APPLE_fence GL_APPLE_float_pixels GL_APPLE_flush_buffer_range GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_packed_pixels GL_APPLE_pixel_buffer GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_specular_vector GL_APPLE_texture_range GL_APPLE_transform_hint GL_APPLE_vertex_array_object GL_APPLE_vertex_array_range GL_APPLE_vertex_point_size GL_APPLE_vertex_program_evaluators GL_APPLE_ycbcr_422 GL_ATI_blend_equation_separate GL_ATI_blend_weighted_minmax GL_ATI_separate_stencil GL_ATI_texture_compression_3dc GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_ATI_texture_mirror_once GL_IBM_rasterpos_clip GL_NV_blend_square GL_NV_conditional_render GL_NV_depth_clamp GL_NV_fog_distance GL_NV_light_max_exponent GL_NV_texgen_reflection GL_SGI_color_matrix GL_SGIS_generate_mipmap GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod
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Paul Thompson

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Posted 7 years ago

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Paul Thompson

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Anyone? Does video work fine in Lightroom 4.x for everyone else on the planet?
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Tom Piccirilli

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LR 4.2 RC: I would like to make a suggestion on playback of HD video files. Playback starts out fine then goes downhill with stuttering and jerky playback. I am convinced the main problem here is sync between video and audio. Yet these files playback perfectly on my Win 7 PC using WMP, and other external players. Rather than reinventing the wheel for video timing (think reclock), wouldn't it be easier to provide an option for users to choose an external player? Another alternative here is embedding specific codecs within LR. However I'm guessing developing such codes for HD video is no easy task. Just ask the folks who developed codecs for home theater PCs bitstreaming HD video. I've seen the same issues in the early phases of HTPC as I'm seeing here. Perhaps borrowing on codecs such as LAV filters would be far easier here. As of now, relying on the users default system codecs is just begging for endless consistency problems.
Additionally with improper codecs, I find LR has the tendency to really bog down, or freeze up. I am also suspicious importing my AVCHD files are creating slow performance in develop module, even when I am working on jpegs. Folders without these AVCHD files seem to be more responsive to changes in develop.