Lightroom: LR 4 upload web gallery getting hung up

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  • Question
  • Updated 6 years ago
  • (Edited)
I've done this hundreds of time with previous versions... Lightroom 4 is getting hung up in the web module. After i hit Upload button, inn the Progress area at the top left, it gets stuck on Export Identity Plate. But i do not have the identity plate selected. I think I am going to try to reload the program.
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Lisa Lehmann

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  • late with a project for my client because of this.

Posted 6 years ago

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Photo of Phil Pool

Phil Pool

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Same problem.....no resolution.
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Benjamin Warde, Employee

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I would try throwing out your Lightroom preferences. Information on where preferences are stored can be found here:

http://helpx.adobe.com/lightroom/kb/p...

Let me know if that works for you. If not, we'll go from there.

Thanks,
Ben