Lightroom: Double arrow cursor over panels

  • 29
  • Problem
  • Updated 12 months ago
  • In Progress
  • (Edited)
When I move the cursor from the Library grid view to the Keyword List in the right hand panel the cursor picks up and locks on to the horizontal double headed arrow used to change panel width. It doesn't change to the normal cursor as it should.
Photo of steve flynn

steve flynn

  • 4 Posts
  • 0 Reply Likes

Posted 7 years ago

  • 29
Photo of Anthony Ralph

Anthony Ralph

  • 20 Posts
  • 5 Reply Likes
From what I have read around the forums, this is a known bug and is receiving appropriate attention from the Lightroom Team. I would hazard a guess that it will be corrected in a point release, along with other bug squashing things.

Anthony.
Photo of Jochen Knust

Jochen Knust

  • 3 Posts
  • 0 Reply Likes
Same issue here. RC2 didn ́t fix it
Photo of Alan Smith

Alan Smith

  • 26 Posts
  • 2 Reply Likes
Still in final release and quite annoying!
Photo of Patrick Philippot

Patrick Philippot

  • 10 Posts
  • 1 Reply Like
Again one of those irritating bugs that can be fixed in minutes and that remain forever at the bottom of the priority list because the top guns have more important things to do.

I suggest that Adobe hire a developer dedicated to minor bug fixing. This would make a lot of customers happy.
Photo of Patrick Philippot

Patrick Philippot

  • 10 Posts
  • 1 Reply Like
Edit: I also have the problem with the right panel, not only with the left panel.
Photo of Aryeh Burnham

Aryeh Burnham

  • 1 Post
  • 0 Reply Likes
When moving the mouse cursor from over the picture to over the preset list, instead or being a regular mouse pointer it is horizontal two headed arrow, LR4 RC2

This reply was created from a merged topic originally titled
LR 4 RC2 other double headed arrow problem.
Photo of steve flynn

steve flynn

  • 4 Posts
  • 0 Reply Likes
Still not fixed in LR4.2
Photo of Patrick Philippot

Patrick Philippot

  • 10 Posts
  • 1 Reply Like
> Still not fixed in LR4.2

After a while, when a bug is not fixed early enough, it acquires the status of "permanent bug". It's no longer a bug, by the way, it's a part of the product, something that makes the product different. It is now history. It will be there in version 5, 6,... forever.

It's like a Leica camera which has known flaws that nobody will want to fix because if they fix these problems, it will no longer be a Leica camera.

Lightroom has a significant number of permanent bugs. Complaints about these are stacking up with time (sometimes years) but they are definitely removed from the todo list, merely ignored. At least, this is the feeling that the users may have.
Photo of patrick hoffmann

patrick hoffmann

  • 4 Posts
  • 0 Reply Likes
I've got the problem as well.

It gets fixed if we pass the mouse over the keyword box again
Photo of Anthony Ralph

Anthony Ralph

  • 20 Posts
  • 5 Reply Likes
Actually Patrick, it doesn't get fixed as such, regrettably this is just a workaround and Adobe still need to sort this problem out.

Anthony.
Photo of ImanolZ

ImanolZ

  • 71 Posts
  • 5 Reply Likes
LR 4.3 version has this bug still
Photo of Jochen Knust

Jochen Knust

  • 3 Posts
  • 0 Reply Likes
If still present with LR 5 Adobe will not see my money. Will do the trial version for sure before purchasing the upgrade.
This is a so little bug, but really a pain in the a-doubel-s every day.
Photo of ImanolZ

ImanolZ

  • 71 Posts
  • 5 Reply Likes
LR 5 Beta still has this behaviour. Not a bug, as you said, but really annoying. And very easy to fix.
Photo of HEATHER BORMAN

HEATHER BORMAN

  • 2 Posts
  • 0 Reply Likes
Unreal! September 2013 still happening!
Photo of Dawid Ciecierski

Dawid Ciecierski

  • 9 Posts
  • 1 Reply Like
Well, still present here with LR 5.3. Ugh, seriously Adobe, do you not QA your software on Windows at all..?
Photo of Dawid Ciecierski

Dawid Ciecierski

  • 9 Posts
  • 1 Reply Like
(OP: also can you please change the title of the bugreport, as it concerns not only LR4 but also LR5... as well as possibly the upcoming LR6..?)
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14147 Posts
  • 1765 Reply Likes
This should be fixed in Lightroom CC/Lightroom 6.
Photo of Alan Smith

Alan Smith

  • 26 Posts
  • 2 Reply Likes
Yes seems to be fixed.
Photo of Jochen Knust

Jochen Knust

  • 3 Posts
  • 0 Reply Likes
NO. Not fixed at all! Congratulations...
Photo of cfransw

cfransw

  • 43 Posts
  • 4 Reply Likes
It only happens if you move your mouse fast ( though normal use , I think)
If you move the mouse slowly ( not normal use) it does not happen.
So let's say , in LR6 it is not fixed.
Photo of scott greiner

scott greiner

  • 2 Posts
  • 0 Reply Likes
This reply was created from a merged topic originally titled LIGHTROOM - Abnormal mouse pointer behavior.

Forgive me if I don't use the right terms when explaining my problem.
Here is my scenario. When I am in the Library in Lightroom, for example, I have a number of pictures displayed in the middle of my screen. I have my keywords section in the right panel expanded so that I can click a picture to highlight it and then move my mouse to the right to click off the keywords in the list to add them. As I move the mouse right and left over the dividing line between the library and the right panel, the mouse doesn't change to the "single" arrow, rather it stays an arrow that points left and right. This is the arrow that it changes to when you want to drag that dividing line to make the panel wider or narrow. I can have my pointer as a single arrow and then click to select a picture and then move my mouse right very fast to the keyword area and as soon as it crosses that dividing line, it becomes this double sided arrow pointer. If I move the mouse right and left extremely fast, then most of the time it will be a single arrow when I mouse over the keywords. But I shouldn't have to move the mouse that fast in order to have a proper looking arrow. By the way, I can still click to add the keywords with this double sided arrow. Even as I move up and down over the keywords to select different keywords, the arrow won't change back to a single arrow until I move back over the pictures to select a new picture. Then it is a single arrow until I move back over to the keywords. I would like to point out that this has been the behavior since since I started using v5 with Win7. I have reinstalled and started from scratch a few times and now that I have Win10 and a clean install and new database using the Creative Cloud, I still see it. I hope I explained the issue so that you understand what I am seeing. I also hope that you can resolve this issue soon. Thanks.
Photo of Patrick Philippot

Patrick Philippot

  • 348 Posts
  • 62 Reply Likes
Hi,

Very old problem. Never fixed and probably will never be. I use to name such bugs "perpetual bugs". They have been reported multiple times since years, Adobe never cared, and now they belong to history. Without them, Lightroom would no longer be Lightroom. One of these days, they will be called features.
Photo of Robert Cullen

Robert Cullen

  • 145 Posts
  • 40 Reply Likes
Not fixed!
Cursor is a 'Double-arrow' when crossing fast onto Folder Panel.
It occurs randomly when moving mouse cursor from grid to Folder panel.
It occurs more frequently when mouse movement is fast.
It does not occur when I move the mouse very slowly across the panel border.
Cursor defaults back to 'pointer' and stays if it moves over the desktop and back onto the Lightroom folder panel.

Windows-10 i7 4-core 16Gb RAM
Lightroom-CC 2015.2.1
Photo of Patrick Philippot

Patrick Philippot

  • 349 Posts
  • 62 Reply Likes
Still not fixed after all these years. I can't believe it. Programming the mouse is one of the first things you learn when developing for Windows.
Photo of BK

BK

  • 24 Posts
  • 1 Reply Like
Yep.
And still just as irritating...

Edit to add: wow - five years old!  Really?!
(Edited)
Photo of Yves Goergen

Yves Goergen

  • 2 Posts
  • 1 Reply Like
This reply was created from a merged topic originally titled Mouse cursor is not updated over library folder panel.

When moving the mouse cursor swiftly from the image view over to the folders panel in the library module, the mouse cursor will almost always have the shape of a horizontal resize arrow pointing left and right. It will remain like this as long as the cursor does not leave the folders panel. It may only change again when the cursor leaves that panel and you try again. Sometimes it takes multiple tries to get a mouse cursor of the default pointer shape that you can actually work with. It's hard to point the resize cursor on a specific item and not miss it.

This issue has been there for a long time. Not sure whether it's already been in version 4, but it definitely is in any of the 6.x until today. I've seen other reports of this bug closed as fixed here, so I just try again, with a suggested solution.

As I guess the Adobe developers are not in control over their development tools, may I suggest handling the MouseEnter as well as the MouseMove events on that list control to update the cursor to a default pointer. It seems the cursor (which probably comes from the panel resizer at the right edge of that panel) is only changed back to default in a very tiny area between the resizer and the folders list, but not on the folders list control itself. You may not have noticed yet, but when moving the mouse from one point to another with sufficient speed, it will not be placed in every single pixel along that line, but it will skip pixels. If it skips the area that could properly update the cursor, then the cursor is not updated. When moving the cursoer very slowly, the issue does not occur. This is a fairly basic mistake that any trainee could make, but not very often. From my experience, I'm not expecting any greater level of experience from you, dear Adobe developers, so please use my explanation to fix that nasty bug, finally.
Photo of Robert Frost

Robert Frost

  • 393 Posts
  • 52 Reply Likes

As others have said this bug has been around for years and years! Sorry, Simon, but it still occurs in CC 2015.9 on my Win10 machine. Perhaps not as frequently as in the past, but I can still get it to occur if I make enough moves onto the  side panel.

Bob frost

Photo of Patrick Philippot

Patrick Philippot

  • 348 Posts
  • 62 Reply Likes
> It seems the cursor (which probably comes from the panel resizer at the right
> edge of that panel) is only changed back to default in a very tiny area between
> the resizer and the folders list, but not on the folders list control itself.

Which certainly means that the mouse events don't propagate to the child windows of the main panel window. Probably a window style not correctly set.
Photo of Patrick Philippot

Patrick Philippot

  • 349 Posts
  • 62 Reply Likes
OK. It seems that the good ol' Adobe rule also applies for this issue : once a bug survived one or two years, it becomes a feature. This will be never fixed.