Lightroom 4: Impossible to browse, view, edit any video

  • 3
  • Problem
  • Updated 6 years ago
I have the French version of Lightroom 4 and use it with Windows 7.

Bizarre behaviour there.
My catalogue contains a few hundreds small videos, MP4, MOV and AVI ones.
When I first imported my catalogue from Lightroom 3.6 I was able to experiment and appreciate the new video possibilities on a few MP4 videos; then it seems to have blocked. I assumed it was rebuiding its index, and left it there a couple of days.
When I started to play with Lightroom 4 again,, I was able to make it work; I had to stop dynamiclinkmediaserver.exe and restart Lightroom a few times, but I was able to edit a few MP4 videos and export the result. It looked great.
Then it started to get slower and slower, just selecting a color label sent Lightroom in searching mode for up to 1 minute.
I decided to compleatly rebuild the catalogue form my 3.6.version. Deleting the previews. I then selected all the photos and videos (using Collections!) and rebuilt all the previews.
After leaving to work for more than a day, it is worth than before, it does display any video preview, let alone run or edit any videos. It tell me there is a problem with all of them (see image).

Please help !!
Photo of Luc Perrin-Pelletier

Luc Perrin-Pelletier

  • 4 Posts
  • 0 Reply Likes

Posted 6 years ago

  • 3
Photo of Richard Barry

Richard Barry

  • 50 Posts
  • 0 Reply Likes
It's not just you.

LR4 collapses constantly. I've given up on trying to explain the whys - configs etc. LR3 didn't fall over this much.

And the little icons: 'how does this make you feel?' Shame there are no expletives because I'm $&%(*^$ furious.
Photo of Lee Jay

Lee Jay

  • 990 Posts
  • 134 Reply Likes
Is this on Windows or Mac? I've posted about this exact thing on Windows in the past.

http://forums.adobe.com/message/42596...
Photo of Luc Perrin-Pelletier

Luc Perrin-Pelletier

  • 4 Posts
  • 0 Reply Likes
I don't have (yet?) this problem, but I do not have as many photos.
LR3 was very stable and didn't use to collapse on me at all.

Still this morning, after leaving it to munch away all night, just a few video have a thumbnail, and if I point at one of them it display endlessly a small round animation and does nothing (no photo previews of the video).
At least on MP4 videos, the length of the video is showed correctly.
And if I want to view/edit the video and double click on it, it displays the preview but I cannot do anything wit the video toolbar that is displayed.
Photo of Luc Perrin-Pelletier

Luc Perrin-Pelletier

  • 4 Posts
  • 0 Reply Likes
Surprisingly, LR4 behaves much better for me now, I can view and edit any MP4 and MTS videos, Most AVI and MPG videos are still not recognised though.

And filtering videos or photos is as fast as it used to bein LR3.

To get there, here is what I did:
- Exited LR4,
- waited 1 minute,
- killed the Adobe QT32 server.exe, dynamiclinkmanager.exe and dynamiclinkmanagerserver.exe,
- Opened another catalogue, used it fora few minutes,
- Exited LR4,
- waited 1 minute,
- killed the Adobe QT32 server.exe, dynamiclinkmanager.exe and dynamiclinkmanagerserver.exe (I don't remember if Iany of these processes were present),
- Re-openned my initial catalogue.
And I had the surprise to immediatly be able to view / edit all the MP4 and MTS videos.
I have exited and re-used LR4 several times since then (yesterday) without any problem (didn't have to bother about the dynamiclink... processes).

My understanding is that the initial workload to integradte the videos is important and long, and not at all indicated by the UI, and until it is finished, LR4 behaves strangly.

My only remaining issue is the one that prevents the selection of more that 4.000 items (http://feedback.photoshop.com/photosh...)
Photo of nicolas lavoisier

nicolas lavoisier

  • 1 Post
  • 0 Reply Likes
I've got almost the same probleme. Unable to select any video without a crash. I had to disable video from selection to prevent lightroom 4 crash.
I'm using LR4 with windows 7 64bit (both program are in french).