Lightroom: LR 4 Does not Import RAW+JPEG

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  • Problem
  • Updated 7 years ago
  • Solved
  • (Edited)
Lightroom 3 will import RAW+JPEG images from my Canon S90 fine.

The new release of Lightroom 4 only imports the JPEG images and there seems to be no way to access the RAW (CR2) files to process them.
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Neil Gordon

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  • frustrated

Posted 7 years ago

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Adi Chiru

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I have pretty much the same problem. I use:
Mac Book Pro 2011: Intel Core i7 2.0 Ghz, 2x4GB RAM DDR3 1333, SSD 128GB Samsung 830 series, sata3 (6Gb)
Filesystem: journaled HFS+
Lightroom 4.0 [814577]
Cards: SanDisk Extreme Pro 8GB (35MB/s)
Camera: Nikon D7000 shooting raw (NEF) and JPG high or medium resolution
Import method: Copy as DNG - destination: directory structure based on date

With the same setup I did not have this problem in LR 3.4 and 3.6. I do not have this problem with LR4.0 on Windows 7.

When importing from card, most of the times, in the import interface I can only see the jpg files (no nef files). If I close LR and start it again I may, randomly see the .nef files too but the import process only processes some of them. Also, this issue seems to happen the same with new catalogs and with existing catalogs. It does not seem to matter if I insert the card before or after I start LR or if I use LR's automatic detection of card - go to import view or if I go to the import view manually.

The last test imported 35 NEF files out of 357 and all the JPG files.

I never treat JPG files as separate photos - that option is disabled.

The only fix I could find is to copy the card's content on the local disk and import from directory - I never yet had a problem importing from a directory on the local disk.

Any news on this? Is it considered a bug that will be addressed soon?

Thank you!
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ERIK B├śRRESEN

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I also have the same problem, but with canon g12 and 5d mkii. I get an errormessage stating no photos or videos to import (after selecting the photos to import and pressing import). Then the status line statesthat lightroom is preparing to import. After that i have to terminate lightroom to be able to import anything.

I have tried with different cards also - same result every time i have both RAW and JPEG on the same card. With RAW alone, everythinh works.
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Bo K Engelbrecht

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I have similar problems with 4.1RC. Importing by USB from Nikon D700 gives me only RAW, with a card reader I get RAW+JPG. (OSX 10.6.8)
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Dennis Kelley

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While importing files to LR4, it copies the RAW files (.cr2) for most, but not all files. For example, out of every ten images it imports, approximately 7 or so will be the RAW (.cr2) file and the other 3 or so will be only the .JPG version. I have to go into finder and compare the two directories and copy over the RAW version for the ones that it only copied the JPG for. It does not copy the JPG version if it copies the RAW version.

This reply was created from a merged topic originally titled
Importing RAW files problem.
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Becky Sowada, Adobe Employee

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Official Response
A second RC version of Lightroom 4.1 was just released, now available at http://labs.adobe.com/technologies/li... .

This bug is fixed in the new RC build. Please give it a try and report back if you are still seeing problems.
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seth holtzman

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huge issue! I photograph weddings used lr4 to import and now a lot of my files are only basic jpegs. the Raws didn't import.
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Rikk Flohr, Champion

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Seth, have you downloaded and tried the Release Candidate 2 yet? It was released yesterday?
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seth holtzman

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Not yet but even if I do I can't trust the software now for this purpose because if it happens again it could be catastrophic! I can't just cross my fingers and hope my images upload.
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Rikk Flohr, Champion

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I can understand that. Becky is reporting this fixed in RC2.

I am guessing you don't perform a duplicate copy on import to safeguard against catastrophe?
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seth holtzman

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a duplicate wouldn't solve this problem. since its not recognizing the Raws it would just duplicate the jpegs.
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Rikk Flohr, Champion

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I am not sure you can say that. The duplicate of which I am speaking is a pristine second copy of your card's image made by Lightroom preimport, pre renaming, pre initial metadata and default develop settings.

So I am still guessing that you you didn't attempt to do a duplicate on import via the Make Second Copy to: functionality in the File Handling section of the Import dialog?
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seth holtzman

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correct
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Becky Sowada, Adobe Employee

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This bug has been fixed in the Lightroom 4.1 release, available now. To get Lightroom 4.1, go to the Help menu in Lightroom and select Check for Updates, then follow the prompts. Or, you can download Lightroom 4.1 from adobe.com.