Lightroom: 4.4 (and 5.x) does not see fotos in specific folders (import or synchronize)

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  • Updated 5 years ago
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Hi Folks,

Currently I'm facing a weird Problem with my Lightroom 4.4 installation on my Desktop (Windows 7, x64) whereas everything seems too be fine on my Macbook:

When I try to synchronize my library or certain folders, Lightroom does not see the photos in my folders any more and wants to remove them from the library. Physically, the photos are in their place on my network drive.

The issue is similar to another thread/problem which seems to be fixed w/ Lightroom 5.2 where XMP files connected to PNG files caused Trouble. Lightroom was not able to find any photos in specific folders any more because of those PNGs.

Here are my findings:
Removing XMPs from the folders which Lightroom has a problem with, does not work. This was a proposal which worked for some folks I learned from another thread. In fact, most of htose folders do not have any XMPs, but DNGs and JPEGs. So I guess the issue is not connected to XMPs.

Renaming the folder, trying to remove the photos from the library combined with a try to re-import them does not work either, because the import dialogue does not see any photos in the affected folders, too.

I can still work with the images, as usual, only synchronizing or importing the old pictures does not work. If there are new Pictures in the affected folder, those can be imported.

If I move the folder with Lightroom or w/ Windows Explorer to the local harddrive, everything is fine and Lightroom can sync as usual. If I move the folder back to the network share (same position), same problem again!

I also gave Lightroom 5.2 a chance and installed the trial, but no luck, same behaviour.

Also in Windows Explorer, everything is fine. I can see the Network share, I do have all the permissions and so on. The network share is provided by my Mac Mini, the actual data is on an external USB drive connected to it. The Mini is running OS X Mavericks. So I also exclude a networking problem right now.

Anybody any idea? Actually I'm pretty frustrated about that, because so far everything was working out fine with Lightroom. But that's a serious issue because in total 2/3 of my 33.000 photos are not seen by Lightroom any more.

Regards
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Thomas Körber

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Posted 5 years ago

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Steve Sprengel, Champion

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Someone with inexplicable problems writing metadata to DNGs on a NAS device resolved their issue by using SMB instead of AFP for their network connection:

http://forums.adobe.com/thread/1313983
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Thomas Körber

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Hi Steve,

Thanks for the reply! Unfortunately it won't help because I'm already using SMB as file protocol on my MacMini-Server. I tried it anyways because I was not sure about some internal server behaviour, but it did not work out.

Reason for already using SMB simply is that the computer causing trouble is a Windows PC and those do not work with AFP. I'm working in a mixed environment. Apple also changed their preferred protocol to SMB2 w/ Mavericks, AFP will not be continued and only kept for compatibility reasons to older Macs.

I still think this is some weird bug in Lightroom, but I also cannot give a hint how to make it happen for analysis reasons.
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Steve Sprengel, Champion

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Not being a Mac person, I'm not sure about any of this, but here are some Samba configuration details you can check in case what you're doing is different. This person was trying to get a Mac to be a network host for a LR catalog, not merely the images, so there might be some differences, but at least compare what their configuration is to yours:
http://forums.adobe.com/message/4048927
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John Rosenfeld

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I had a similar problem which seemed to be Mavericks SMB implementation related. I had recently transitioned to a Mac Mini from a PC for Lightroom work but still used the PC to download images from memory cards as the PC had a card reader built in. After downloading the images and converting to DNG I would use Microsoft Sync Toy to Sync the photos to a Mac Pro as a backup and to an external drive connected to the Mini For editing. This worked okay until I upgraded the Mini to Mavericks. After the upgrade Sync Toy would give an error when trying to sync with the Mini. I tried turning off SMB2 on the Mini to no avail. I was able to mount the drive on the PC and copy files. I then tried to Load the Mini share in Lightroom on the PC to directly copy photos downloaded from memory cards to the share and I had the problem you describe where most of the photos on the Mini share weren't recognized by Lightroom on the PC. I'm using Lightroom 5.2 on both machines.
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Thomas Körber

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Hmm, this would mean "sit down and wait for the next OS X bug fix" or I'll check whether I can downgrade back to Mountain Lion on the Mini and see what's happening. Sounds like a job for the holidays vacation time...