Lightroom: 4.3 RC locks up on startup

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  • Problem
  • Updated 6 years ago
  • (Edited)
Lightroom 4.3 release candidate locks up when I try to open Lightroom. It says program not responding. Updated from LR 4.2 to 4.3 yesterday; never had any previous issues with 4.2. Windows 7 64 bit operating system
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Tony Knight

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  • frustrated

Posted 6 years ago

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Dorin Nicolaescu-Musteață, Champion

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Try to delete the prefs file and/or a new catalog.
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Tony Knight

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Dorin,
Thanks for the reply, but how can I do that since it will not allow me to do anything once the home screen opens up. If I try to do anything it just whites out and says the program is not responding.
Any Ideas?
Thanks
Photo of Dorin Nicolaescu-Musteață

Dorin Nicolaescu-Musteață, Champion

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You can find the preferences file here: http://helpx.adobe.com/lightroom/kb/p...

To create a bew catalog, hold Ctrl at startup. It will prompt you to create a new catalog.